Compare ProtonVPN via BesteVPN.nl

Written on: 15-07-2020 on Trustpilot

I am currently using the free trial and it is overall a good VPN. I have proof it works because when I connect to China, my search results are in Chinese. The only problem I have is when I visit certain websites, there is an error saying (url here)'s ip address could not be found. It didn't seem like much at first but it has proven to be quite annoying as I usually spend most of my time on those websites, and a 5-star VPN shouldn't have this problem

Written on: 05-07-2020 on Trustpilot

Very slow experience Very bad VPN

Written on: 02-07-2020 on Trustpilot

Scammers steal from your bank account I opened a case and even made a YouTube video about their scamming ways. I cancelled my subscription and they charged me for 7 months I did not use immediately I connected my card. Thieves. Don’t buy I have proof of purchase and the YouTube video as proof.

Written on: 23-06-2020 on Trustpilot

Their product did not work. It slowed my computer speeds by 90% Up and Down. When I contacted them for assistance as I thought I was doing something wrong, no help whatsoever was forthcoming. Then when I asked they cancel my account they jerked me around for two days requesting information regarding my account that they already had and was already provided to them. These people are MORONS and anyone who wastes their time and money using their services is a moron as well, that includes me as I should have vetted them prior to plunking down $100.00 for nothing. I used PayPal and they provided me with the PayPal 100% guaranteed refund.

Written on: 18-06-2020 on Trustpilot

Firstly, the app itself is pretty straight forward and easy to use, i have had no issues with finding the stuff i am looking for. The connection is also great, as a free user you get access to a limited amount of servers and countries, but this does not bother me at all. I once reached out to their support because of a small issue i was having, and got a reply within a day, even in these COVID-19 times. The support agent guided me through every step carefully and in the end the solution i got solved my issue i was having with the app! Proton is also a security company, so security is high valued for them. 5/5 stars.

Written on: 18-06-2020 on Trustpilot

6/18/20 UPDATE: ProtonVPN‘s response here is “not true!” Period. I cancelled the account one year ago and I made it clear then that I was cancelling “all responsibility” at that time. Even so I ended up paying for one year’s service that I never used even “once”. They did not tell me at that time that there was a hidden automatic renewal switch that I had to turn off, so one year later they billed me again! This was sneaky, underhanded, and dishonest! When I challenged the bill they said I had to go online and uncheck auto-renewal. When I tried to do that, they blocked me from signing in and therefore could not make any changes and would be billed every year. To avoid this, my credit card company cancelled my credit card so ProtonVPN can never charge me again. The company is dishonest, unethical, and are liars! Actually, I want to give ProtronVPN a “minus” 5 rating. I had an account with them a year ago, but the service was bad and never worked and I cancelled immediately. Now one year later, they are charging me for another year and said I did not cancel the auto renew which, of course, is hidden somewhere that I did not see. Now I cannot get on the dashboard to turn off the service since they will not let me on the site. The company is a crooked company and I would advise staying far away from them. They are slippery, and crooked, and deceitful in spades!

Written on: 12-06-2020 on Trustpilot

Slow. Instead of caring about what's happening around the world, ProtonVPN should really focus on their products!

Written on: 25-05-2020 on Trustpilot

What a waste of time even trialling this VPN. It would have been quicker to fly to the UK, watch the programme then fly back. Constant buffering, dropouts - I was expecting more from Proton since I have used their mail services for 2 years

Written on: 24-05-2020 on Trustpilot

Open source applications, independent review of software, fast and reliable, privacy in a core! I wish there is a 10 stars option!

Written on: 22-05-2020 on Trustpilot

Connection speed is not always great but at least i hope that this service is really about privacy