Compare ProtonVPN via BesteVPN.nl

Written on: 08-02-2020 on Trustpilot

The VPN works but I feel thoroughly cheated, as the Basic subscription at 5 dollars/month doesn't allow you to use US Netflix. I feel like this should be advertised upon subscribing. Now I can only use it to torrent the shows I wanted to watch on US Netflix. I definitely want a refund, so I can purchase a VPN that doesn't deceive me in this manner.

Written on: 01-02-2020 on Trustpilot

Excellent , both in performance and technical specification , but also in the companies privacy ethos . Internet is great and we should all be able to use it in private without , any oppressive government , including oppressive WESTERN governments accessing our private data ,or criminals stealing out data and Protonvpn achieves this protection . Our so called governments , especially UK, if you have done nothing , you have nothing to hide , crap , Protonvpn protects us from that crap gov retorick. Customer support great quick cleat concise .

Written on: 24-12-2019 on Trustpilot

Is a decent VPN especially at it's price ran by a company that cares more about your privacy than Google, Yahoo, AOL, etc. ProtonVPN is also the only VPN that does not sell your information in terms of having a free VPN connection.

Written on: 18-11-2019 on Trustpilot

BEST VPN i ever used!!!!

Written on: 02-11-2019 on Trustpilot

I accidentally closed my subscription. now i have credits remaining, but can't reestablish yearly subscription. I can only subscribe for monthly plan,but that will cost me much more. I asked support to reestablish my subscription (yearly). It's a peace o cake for them to do,but surprise - they refused. So my verdict - support is very bad,they just grab your money and that's all. No help. AVOID

Written on: 29-09-2019 on Trustpilot

So viele negative Bewertungen! Werde das Produkt nicht kaufen. Danke für die Infos und an die Plattformbetreiber

Written on: 25-09-2019 on Trustpilot

Edit; after a lot of email wrangling backwards and forwards I have received a full refund as a result of Paypal dispute. Rating amended to 2 stars (from 1 star) Appalling customer service. Struggling to get a refund. Should you avoid this service provider? Yes. Customer service - this is where Proton falls way behind its competitors. I paid in full (making sure of a 30-day refund guarantee) and evaluated the VPN for 1 hour. Since it wasn't suitable, I requested termination and refund - according to their terms. I was denied a refund referring to their sale terms and conditions and all that. It's not a cheap service either. I am currently going through Paypal dispute service to obtain a refund which Proton are totally ignoring. In short, I would definitely avoid proton's services. As a result of my refund request, my account was labelled fraudulent, in a misspelt email they sent me, and access to my account was disabled. This behaviour and their replies were very poor and just confirm that this company are not to be trusted. There are better providers out there. AVOID AVOID AVOID In answer to your reply to this review: No I will not remove my Paypal claim, 1) I don't trust you to refund and 2) once a claim is closed it cannot be re-opened on Paypal. You can close the claim on Paypal from your side in the Paypal Resolution Centre by refunding my payment in full, its simple, one button click - as I am sure you are aware of this I can only assume you have no intention of refunding me until forced to by Paypal as you will lose the case due to the fact you have blocked access to my account with you therefore are not providing the service you have taken money for. Once I receive my refund in full I will remove or amend my review. Ticket Number 338722

Written on: 25-09-2019 on Trustpilot

pessimo servizio all'inizio ti registri e funziona per un po' poi dopo qualche giorno non funziona affatto ti spingono a comprare la versione a pagamento

Written on: 23-09-2019 on Trustpilot

They claim no logs, not sure. But I have been using ProtonVPN for a while now, and no one has logged me so far

Written on: 15-09-2019 on Trustpilot

Achtung! Diese Firma versucht zu betrügen. Der VPN funktioniert maximal 2 Monate dann wird grundlos der Account gesperrt und Geld gefordert. Hab das Geld jetzt via PayPal Käuferschutz zurück erhalten, Proton VPN streicht aber 44 Euro ein ohne Leistung zu erbringen da willkürlich Accounts gesperrt werden und der E-Mail Verkehr unterbunden wird. So verhalten sich Kriminelle, keine seriösen Unternehmer! Nur Dank PayPal Käuferschutz hab ich mein Geld zurück bekommen. Dieser VPN Anbieter ist äußerst unseriös und versucht Geld zu pressen. Nie wieder! Finger weg! Ergänzung: Die Antwort von Proton VPN ist eine glatte Lüge! Ihr habt sogar etwas über einem Euro mehr als offen war und ihr stellt immer noch Forderungen? Ohne PayPal Käuferschutz hättet ihr mich übrigens um ca. 40 Euro betrügen können. Ich werde diesen höchst suspekten "Service" nicht mehr nutzen. Die Warnung bleibt aus gutem Grund bestehen, genauso wie die Bewertung. Suspektes Geschäftsverhalten muss angeprangert werden dürfen! Nie wieder! Gierig und verlogen bis zum Schluss, lässt tief blicken! Die dreiste Blockade des Unternehmens macht ein Komunikation Via Mail oder Service unmöglich obwohl PayPal längst zu meinen Gunsten entschieden hat und der Fal damit geschlossen ist. Beweis dürfte der PayPal Kontoauszug genug sein sollte das Unternehmen noch weitere feige Versuche unternehmen hier Geld zu pressen. Das ist Verleumdung was hier versucht wird und sollte das so weiter gehen werde ich entsprechend Strafanzeige stellen.