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PureVPN

(4.8)

Based on 9336 reviews
www.purevpn.com

Payment methods
Visa, Mastercard, PayPal, iDeal, American Express, Giropay, Bitcoin, Creditcard, Crypto Currencies, AliPay, Union Pay & Web Money
Apps for
Android, Windows, MacOSX, iOS, AndroidTV, Linux, Chrome, Firefox, Edge & Amazon Fire TV
Protocols
IKEv2, OpenVPN, L2TP, PPTP & SSTP
Other
Free trial
31 days money-back-guarantee
Doesn’t keep logs
2000+ Servers
140+ Countries
180+ Server locations
Contact methods
Social Media
Go to PureVPN View 1 packages View 9336 reviews

Rating

BesteVPN.nl has a total of 9336 reviews for PureVPN. In total BesteVPN.nl has 49742 reviews. Which means that 19% of all reviews is about PureVPN. Our visitors give PureVPN an average of 4.8 stars. The average score on BesteVPN.nl is 4.5. With this, PureVPN scores higher than average.

PureVPN Review

This is the review page of PureVPN. Here you will find an in-depth analysis of the use of the VPN service at PureVPN. In this review, we look in more detail at the following elements: Speed, installation, app use, the number of servers and countries, support and the various packages and payment options.

PureVPN speedtest

We perform speed tests with speedtest.net. In addition, we opt for the server determined by speedtest.net and a multi-connection. First we perform the test without the connection with VPN and then with a VPN connection. We perform these two tests directly one after the other *. After comparing speed with and without VPN, we then perform a test on a VPN server in America.

The speed at our test location is very high. This allows us to fully test the speed of the VPN service.

Speedtest without connection to VPNSpeedtest without connection to VPN
Speedtest connected with VPNSpeedtest connected with VPN
Speedtest connected with VPN in the USASpeedtest connected with VPN in the USA

As you can see, the speed at our test location is very high. This also immediately shows that when we are connected to the VPN service, this speed is not achieved. The speed that is achieved with the connected VPN on PureVPN is still very high and therefor you will never be bothered by the connection with the VPN servers. Also the speed that is achieved when you connect to the servers in America are still very high. If you are connected to a server in America you will not experience any inconvenience.

* Despite the fact that we perform the tests as directly as possible after each other, a speed test depends on many causes. As a result, a speed test is always indicative.

PureVPN Ease of installation

It is fairly easy to install the correct app at PureVPN. If you are logged in on the page of PureVPN you can click on apps in the menu. Where the app is immediately indicated with which you are logged in at that moment. We opted for the Mac installation. After downloading and installing the software, the app asks you to log in with the data that you have received in a separate email.

Download the appDownload the app
Install the appInstall the app
Login with the data from the emailLogin with the data from the email

We chose to download the Mac installation, but there are several apps that you can choose of. Below you can see them all.

All apps of PureVPNAll apps of PureVPN

PureVPN app easy of use

We will now take a closer look at the app. What is immediately noticeable is that the app distinguishes between being able to connect to a specific country or city. But it is also possible to connect to a server that is suitable for a popular website, we have chosen Netflix US.

Use “Run Ping Test” to determine the fastest serverUse “Run Ping Test” to determine the fastest server
Choose the website you want to use with VPNChoose the website you want to use with VPN

The PureVPN app has many options. The easiest option to use is to select a mode. You select what you will use the VPN for the most and the settings are optimized based on your choice. Because of this you know that even with little knowledge of all settings you always make the right choice.

There are a lot of settings to choose from within the appThere are a lot of settings to choose from within the app
Choose a mode that suits you VPN usage the bestChoose a mode that suits you VPN usage the best

What we wanted to highlight separately is the “Internet Kill Switch” option. This option ensures that when the VPN connection is interrupted, you can no longer do anything on the internet. This ensures that you are only connected to the internet if the VPN is really connected. This means your connection is always secure.

Activate the Kill-Switch for extra safetyActivate the Kill-Switch for extra safety

PureVPN servers and countries

At PureVPN you can connect to approximately 2000 servers, at 180 locations in 140 countries. This gives you enough options to always be able to connect to the right server or location. The number of servers, locations and countries at PureVPN is very high and PureVPN therefore scores very well.

PureVPN offers a lot of different serversPureVPN offers a lot of different servers

PureVPN support

We are going to test the support of PureVPN by starting a live chat about a fairly simple question. We then look at how quickly customer service responds and how quickly our question is answered. In addition, we also check whether the customer service representative is friendly to us, even though we ask a fairly simple question.

After entering my details in the chat window I was answered within 10 seconds. After asking the question it took 2.5 minutes before the correct answer I had hoped was given. Very fast service! We asked us to send us a copy of the chat, but this was explained nicely that we could do this ourselves. After we had clicked on this, we immediately had it in the mailbox. More than excellent support!

After sharing these results, we look at the support page of PureVPN. Is the support page intuitive? Do you find the answers to your questions quickly?

The support page with well functioning search engineThe support page with well functioning search engine

The support page is good, complete and easy to reach. There is a search function available, which gave the correct answer to the question we typed. Furthermore, you can quickly click through to different categories and you will find a quick button to the chat function that is available 24/7. The support page is also easy to find from within the app, from here you can also easily start a chat to solve your problem. Useful!

Find support and the chat within the appFind support and the chat within the app

PureVPN packages and payment options

At PureVPN they have one product, VPN. We think the price-quality ratio is very good at PureVPN. Especially if you buy in advance for 2 years you save 70%! View the costs per period in the table below.

Package Connections Data limit Renews automatically Length Package price
VPN 5 No limit Yes 30 dagen € 9,60 Order
1 jaar € 40,96 Order
2 jaar € 61,12 Order

You can try the VPN service at PureVPN by signing up a subscription and canceling your subscription within 31 days if you don’t like it. Within these 31 days, they have a money-back-guarantee.

You can pay in 12 ways at PureVPN. Because of this there is always the payment option that you want at PureVPN. Paying with Bitcoin is also possible, this ensures that you remain even more anonymous.

Conclusion review about PureVPN

We are very satisfied with the tests done at PureVPN. The speed is more than to our satisfaction, The app is easy to install and offers a lot of possibilities, but is also easy to understand and use for the less advanced user. The support was quick and friendly. PureVPN is very good in price/quality ratio!

Go to PureVPN View 1 packages View 9336 reviews

Reviews


George Ortiz gave PureVPN: 5.00 stars

I rarely ever write reviews but I am compelled in this instance for the wonderful service Zobel provided me regarding PureVPN. I am a novice to this technology and he provided the perfect answers in the most concise of way. I haven't met Zobel but I could genuinely feel that he is a good person. Thanks again, Zobel and PureVPN. George Ortiz

Adam Martinez gave PureVPN: 5.00 stars

Zobel was huge help I went from a 271 ping to 25 in about 5 or less mins she understood what I wanted and made it happen thank you again zobel

Jamie gave PureVPN: 5.00 stars

i got in touch with a few members of the helpdesk. I had a problem with the software; "my VPN wasnt encrypted, or my IP didnt mask" I got in touch with a few employees with the livechat and email and each time we came one step closer to the results. The IT'er who solved it was Ivan. He and i went through the whole process trying to find the missing clue. After half an hour we solved the final peace. i am really gratefull for the service of PureVPN and especially from zobel and Ivan. Thanks! i really would recommend the software becouse of its great work, user friendly interface and great support. the support took its time but its sure worth it! Thanks for reading this

Lmh Mao Hua Lee gave PureVPN: 5.00 stars

A good provider that has very great aftersales customer service.

Vikas Sunny Christopher gave PureVPN: 5.00 stars

I have been using PureVPN since a few months and their service is one of the best in the world. I have had no issue since I signed up for their services and their customer and technical support is top-notch.

Paul gave PureVPN: 5.00 stars

Bill persisted and got the desired RESULTS. It took time and I allowed remote access via CITRIX or ASSIST. VERY PROFESSIONAL, LISTENED. ANDREW TRIED TO HELP BEFORE BILL, WAS BAD SESSION, HE COULD FOLLOW THROUGH IN HIS WAYS, ALWAYS LEFT HANGING ON, CHANGED MANY TIMES, PLEASE REVIEW THE MY CHAT SESSION. Thanks Tech Supprt, Job WELL DONE, A HAAPY CLIENT, PAUL KRAUSS

Howdy gave PureVPN: 4.00 stars

I started with the worst experience with PureVPN, just because of a colleague suggestion about the services. Joined PureVPN thinking its like just another services you are sign up online, but turns out it wasn't that simple. Signing up for the services first time I had difficulty getting account setup and to even start using it, something that should be smooth and easy for users to use turned out to be a 4 hours long conversation with tech support. After 5 days of services, my services was cancelled and refunded without my consent. Really MAD me off, I reached tech support to find out what they can do about something I requested to use the services for got cancelled and refunded. Got connected to senior Tech support - Hamelin. A great customer support agent, amazing person to assist with all the help needed when I was about to loose my temper and go with there competitor services, he compelled me to stay with his support and great support. I would recommend Hamelin - PureVPN Senior support tech for any help needed, he will get things done for you. I am really satisfies at the end of the day with 10% additional discount and 2 months of services. Regards, Anonymous Customer.

Eric J gave PureVPN: 5.00 stars

I had an issue with my account and I expected a lot of trouble. But to my surprise, Oscar was able to assist me with great haste and effortlessly corrected my issue and got my account back to perfection. This was by far one of my best customer service experiences. PureVPN is amazing!

Mohd Suhaimi gave PureVPN: 5.00 stars

Attentive. Prompt. Friendly. Accommodate to user request honoring my request for DISCOUNT20 since the website allowed me to do so. Good experience with him. Quick to solve the problem raised..

Lori gave PureVPN: 4.00 stars

Hello. Ivan helped me more than alot of other tech support agents, but I know that they try their best. Thanks Ivan :D

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