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Reviews
To whom it may concern. I just got service from the online caht team from PureVpn. I have to say the in general the service is very good and this time Zobel gave me oustanding good service. thanks for the fast response ! best, Eli
My VPN was connected but had no Internet connection. In a matter of seconds I got into a LiveChat with Samuel, he responded very fast with useful Instructions on how to solve it. It took a few attempts as it still wasnt working for me, Samuel had already an answer ready on what I should try next, after a short time my VPN was up and running again :) Can only recommend PureVPN to everyone. Fast, reliable and easy. Big thumbs up to Samuel for providing excellent customer service.
the Title says enough
Very quick and helpful service from the customer service. A special thanks to the support agent Jade who was very nice to talk to and very helpful. Best support agent I have ever been in contact with.
I've been using PureVPN for my business for a few months now and just switched my subscription to a 2 year plan with a special offer - available to existing customers! I can't really fault the company - speeds seem fine, connectivity is superb, no bandwidth limits that I've experienced, and I've got a dedicated IP and firewall. Monthly cost for this was $16 ish. Not the cheapest but support has been amazing. This evening I had an account query and Paul Johnson responded to my chat within a minute and had my query sorted in no time. Thanks PureVPN.
Sono rimasto impressionato dalla velocità e l'efficenza dell'aiuto via chat , ringrazio particolarmente Hamelin del supporto tecnico per l'efficacia e la gentilezza. "I was impressed by the speed and efficiency of online chat. Many thanks for Hamelin, member of technical support for the efficiency and kindness."
Paul Johnson on PureVPN chat was very helpful and friendly to deal with. Thumbs up for the quick and awesome service!
I have used the chat for help I seeked and Samuel from tech support answered, he helped me all around and assisted me in my questions. 10 from 10.
Fabio the person who provided me assistance was an excellent advertisement for your company support, thank you again for your prompt action
As a first-time customer to PureVPN I was amazed of how good and professional their Customer Support Service is. My assistant was Daniel, and he was very professional, remarkably patient and helpful. He has helped me with a very high accuracy and waited along all the way until my problem was fully fixed. I could not recommend him and their Customer Service Team more! I will definitely extend my subscription with them after this very pleasant first experience.