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Reviews
i had a problem with the purevpn app on my macbook 2008, so i send a message to purevpn and a guy named ivan helped me out with another (working) purevpn app. thank you very much
i was haveing a lot of frustration getting my purepvn to work. i went to the live chat and the tech i got was excellent. he did a direct connection and fix all my problems in no time. i was very happy with Hamelin he did a great job i suggest you ask for him for your next problem.
This is not a paid review or fake account. PureVPN actually makes you login to Facebook before being able to write a review. With that being said, i didnt like the website in particular with would have dropped this review down to a 3, HOWEVER because of the quality of the application and surprisingly the customer service, i opted to giving them 5/5 Spoke "Aaron Gould" and "executive Albert" though i was wanting tedious task done they held their professionalism for 4 hours and was very patient with me. They extended their helpfulness by providing links and even Manually wrote invoices to help the payment process go smoother. I would recommend PureVPN to anyone looking for Unnecessary military grade encrypted vpn or just for the quick and secure connection. Thanks!!!!
I had some issues connecting to my pureVPN account, Hamelin was very professional and fast in solving my problem in no time. Thank you Hamelin!
I am happy with PureVPN. I am really new to the VPN world. But with great support from PureVPN team, all my problems are solved in no time. The Live Chat support is great!
I need customer support to get my account up and running. I chatted with Ivan and he was able to connect my account and get thing working in less than 5 minutes! Very rare to receive such service so fast! Thanks Ivan and PureVPN!
this live chat is excellent - i can get immediate help! thank you Oscar was extremley patient with me and very helpful regards
Had it set up in 15 minutes, and only had a minor verification issue with my account which Oscar on their support team was quick to resolve. Very happy with their service.
I love the product but have had trouble with customer service in the past but not with Oscar, I have to say I am blown away with how quickly and efficiently he works. I will be keeping my biannual account and hope to be a customer for many more years to come. Keep up the good work!
Had it set up in 15 minutes, and only had a minor verification issue with my account which Oscar on their support team was quick to resolve. Very happy with their service.