Vergelijk PureVPN via BesteVPN.nl
Reviews
I signed up w PureVpn awhile ago after finding a 1 year, BoGo coupon online. After signing up I noticed a discrepancy as my PayPal listed my next payment due at the one-year anniversary instead of the two. I contacted pier VPN immediately with the links and screenshots necessary to show them where this coupon was from but without hesitation they were able to confirm this info and extend my membership as originally offered. That was a couple years back in March... Although pure VPN acknowledged this offer when I first signed up, I forgot to modify the Subscription Renewal payment on my PayPal to charge me the year AFTER next! When I realized PayPal ran the charge the following March, I kind of shrugged it off. I’d been happy with the service all along and planned to extend it anyways. I figured it would just be tacked on to my subscription when it ACTUALLY expired - the following year. I just deactivated the automated payment and continued to enjoy my subscription figuring they’ll post the credit the following year. But when March came around the bend, I received a notice stating my subscription had expired and I was due to renew if I wanted continued service!?!??? This happened a couple weeks ago and although I have proof via screenshots in an old laptop, it would be a huge hassle to retrieve them as I don’t use it anymore. I was very hesitant to contact customer service because I didn’t know how long they kept records OR if anyone would be willing to pull up my chat history to confirm this to credit my account. While contemplating whether this was worth my time, I decided to go online to search for the latest and greatest/highest reviewed VPN services! Although I’d never had a negative experience with PureVpn (aside from this mixup) I assumed I’d be laughed at after explaining every sorted detail to Customer Service and if they did screw me over, I wanted to make sure my next provider would be just as reliable - or even better! Despite my now-extensive skills using Advanced Search operators, the only other service provider that remotely compared to PureVpn was ExpressVpn. But unlike the reviews I found for PureVpn, EVERY WEBSITE/BLOG/REVIEW that recommended Express’ was doing so as an AFFILIATE so they’d all make a small profit in exchange for recommending Express (hardly an honest - non biased review if you ask me...) Never-the-less, when I sought out the express app to consider signing up, I was taken aback by the awful reviews!!! How could a service being touted all over the web as superior, be suffering so many foul reviews!?!?! After reading every review available, I realized just how “manufactured” all those other reviews were/are!!! I quickly realized it is in my best interest to reach out to my longtime favorite - PureVpn - and TRY MY BEST TO RESOLVE MY ISSUE. Like most people, I’m not fond of “change”... If I was going to be forced into using a different service, it would be after exhausting ALL AVENUES in an effort to stay with PureVpn!!! ❤️❤️❤️ ..... And I couldn’t be happier ❗️❗️❗️ Logging on through my iPhone to attempt a chat with customer service, my situation wasn’t nearly as complicated as I anticipated!!! I quickly explained what happened to Customer Service Rep (Daniel) and - WITHOUT HESITATION - he was able to review the original chat log and confirm I was in fact eligible for that (1) additional year of service! I cannot believe I wasted so much time and energy dwelling on every possible negative imaginable - and ALMOST signed up to pay ExpressVpn MORE MONEY for LESS SERVICE! PureVpn RESOLVED THE MATTER IN LESS THAN 6 MINUTES! THE SERVICE WAS NOT JUST SATISFACTORY - BUT FANTASTIC!!! Daniel was extremely patient with me and VEY VERY helpful! It’s not often I leave reviews but the web is so saturated with less than honest reviews, THIS situation definitely warranted a quick review! If a stay home Mom/Homemaker (who didn’t even know what a vpn was 3 years ago) PureVpn has always been SUPER EASY TO USE with simple-to-use interface. They not only have very experienced customer service providers, but ADDITIONALLY provide IN DEPTH PDF FILES with step-by-step instructions that include screen shots, troubleshooting info AND contacts for service! It doesn’t get much better than THAT! PS. Unlike a lot of reviews I see on the internet, as of today, March 28, 2019 - I am NOT an active affiliate, blogger, writer - nor do I operate any business or organization/s. Just “Meg” in Tucson, AZ
I have been a member since 2016 and have had noting but great experiences. I sometimes have an issue with connecting to a server but I hop on the chat service and in a matter or min they have walked me through how to get back up and running. I am set up for auto renew and don't foresee a time where I wont be using PureVPN
Easy to use, fast, secure. Great service
great company great product well worth keeping every thing private :)
perfect and fast
No Problems-seems to do what it says
Works good and fast.
Works very well and fast!
Does everything they say it should do,what could be better.
nice and very fast VPN