Compare Unlocator via BesteVPN.nl
First class service, great online instruction and my one email to support was met with a swift and response which exceeded expectations.
Service works well in most circumstances. If there is a problem the Unlocator team are very responsive and aim to sort things very quickly.
Come on, if you want a DNS that ‘actually’ works then this is it. The end.
I emailed Unlocator about a problem with getting a particular network and they responded the following morning and said they were working on it and not long after I got another message saying to try again and all was working.
Prompt and clear reply.
Customer back up very prompt. Always important
Reported a problem recieving uk tv. Rapid response to my question. Expecting problem to be sorted soon, as usual.
The vpn did not work for my situation. Wrote email explaining. Money paid refunded immediately. True to their word. 5 star customer service.
Ive been a customer for the past 2 years, and use this ONLY for UK TV main chanels on my Now Box, and have never had any problems, I will also point out i also subscribe to another IP Blocker (Hide IP NG) that I use for other things, the UNLOCATOR is perfect, and every so often BBC Iplayer manage to update there system to try and stop people like myself living outside of the UK watching, But within minutes of the BBC changing a code, UNLOCATOR lads get it sorted, and One click and its back to perfect, so if your thinking of using them, dont think, just do it,
I have given them 3 stars because for 3 years or so we have been able to watch TV outside of the UK without a problem, apart from occasional hiccups with iplayer. Support has been good. Since the end of January 2020 it has not been possible to watch anything we want to watch for longer than five minutes or so, despite them telling me the problem is fixed. My subscription runs until July, extended by them for one month because of lack of service. If they can’t fix things, they should tell me and offer me a refund. Disappointing because they have been so good in the past.