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Unlocator's customer support is very fast and effective. And clearly they know what they are doing. I bought the service for a few years straight, it wasn't expensive and I am happy with the service.
When things go wrong, which they tend to from time to time, the team is always responsive and prompt.
Quick and friendly service got me enjoying watching my favourite channels again :-)
It enables me to connect to RAI, the Italian TV network, this is great!
I've recently had a problem with accessing UK channels from NZ. I sent an email to Unlocator virtually straight away saying they were working on the problem and the next day it was. Thanks
An upgrade of my Mac's OSX somehow interfered with UnLocator's ability to access the shows were are liking. It took a couple of tries, probably due to my errors, but their persistence prevailed.
I use Unlocator for 3 years. Never had any problem with it. A couple of days ago a glitch happended and I was unable to access my favourite channel. Tried everything, nothing worked. E-mailedcustomer care, they sort it out for me in no time and now I enjoy my favourite evening pastime.
We have been customers for more than a year and I find that the speed of action and response from Unlocator support staff is really great. Normally there is a long wait for a reply, with Unlocator, it is within a few hours and they usually fix the problem. Very good service.
Excellent support over the years