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Reviews
Their support service is average and helpful but still have the same issue. I got a free trial to Hybrid to see if I can overcome a problem. I subscribe to Google TV (Youtube TV) with a Miami USA home location. I am currently in Canada. They have to verify yearly if you are physically located in your home location or somewhere else within the USA in order for your home location major networks to stream in LIVE mode. I use their Smart DNS, no difference. Can't use my NordVPN with their Smart DNS, so I tried the Hybrid Unlocator VPN product, no difference. Even worse, Google TV verifies that I am even NOT in the USA! They send my IP info over to Google Analytics to be verified, that is what raises the red flag. Block it, use a good VPN service and you have no issuues except for this one. For me, as a standalone product, Hybrid is useless and Smart DNS doesn't work that well with another VPN product. I didn't expect anything else for this outcome because in the TCP/IP stack protocol, your original ISP IP address will always be in there. Unless they can physically remove it in order for any geo-location service to get fooled, my only recourse will be to take all my laptops over the border back into the US in order to be verified, again.
Timely responds and always helpful, satisfaction guaranteed!!
I have been using Unlocator since its inception and is a Great DNS service. Any time I've had a problem they have been right there with a response and a fix very quickly .
Great VPN that allows you to watch whatever you want went you're abroad and missing your favourite series. Lovely customer service team; friendly, super helpful and responsive. Fairly priced service and trustworthy online company. Been using their services for around 2 years and very happy. Highly recommend.
Great support! They always let you know what’s happening in a timely fashion. I really like Unlocator!!
I have always had full confidence in the customer service of Unlocator. Every time I have had an issue — and there have been very few, thank God — I have received prompt and clear instructions/advice on how to resolve it. Many thanks for your support!
Whenever I have had cause to contact Unlocator support they have always responded promptly and provided solutions. First class service.
Their money back guarantee is exactly that, no quibbles or questions, your refund processed in a matter of hours. Sorry I couldn't use their product but still a pleasure having done business with them
I’ve used unlocator for years. I stopped my subscription thinking I can live without it but nope, I couldn’t. I also couldn’t find a cheaper VPN and DNS. So, I’ve returned to unlocator and adding my family too.
The service and support provided by Unlocator is excellent. Acknowledgement from Unlocator was within two hours and full resolution followed several hours later. Highly recommended!