Compare PureVPN via BesteVPN.nl
Reviews
Beware, PureVPN's reviews ARE rigged. To get their product working you must contact the support, so they install it for you remotely. Then they push you to write a 5-stars review while still connected to your PC via teamviewer. This dirty company make their staff compete to see who can get more 5* reviews. Their servers aren't fast. They somehow can make speedtest show a much higher speed than they are actually offering you (up to 1.7x higher than I pay for with my ISP - yeah, doesn't make sense, right?). But when you try with other speed testers or start doing real downloads, you notice how slow their servers truly are. Also, some of the features they say they offer do not work well (including the internet kill switch!!). DO NOT BUY their lifetime subscription. If you think their 7-Days Money-Back Guarantee works, think again! It only works if you purchase the product DIRECTLY from them. BGR store/StackCommerce doesn't count and they won't give your money back, despite it's not written anywhere the guarantee doesn't work for the lifetime subscription. This is the most dishonest company I've ever seen. -------------------------------------------------------------------------------- OLD 5-STARS REVIEW - RIGGED -------------------------------------------------------------------------------- So, I had some trouble getting it to work, but contacted support and got help from Hamelin, who gave me excellent support via teamviewer. Installed the software for me, configured everything and got it running in no time. Then wrote a detailed explanation on how to get it working in mobile too, and in 1 minute it I was already connected to purevpn there too. Best support, very friendly :)! Was thinking of asking for a reimbursement since I couldn't get it to work, but seems everything ended up fine, so 5*. About purevpn as a software, it works very well. I've been using PIA for two years, but the speeds I get from purevpn are even better than what I pay for (without any VPN connected). I'd guess they use some kind of compression.
Enjoy the privacy and security this product offers. Find it very easy to connect and trust the service spot on. When i ran to the problem customer service was there fast and responsive to deal and resolve efficiently. Oscar from PureVPN chat support did a great outstanding job in resolving my problem and couldn't be happier. Would appreciate more and hope to run into morechat support advisors like him in the near future. Cheers for PureVPn
Oscar on PureVPN walked us through our first VPN process and different servers until we were able to connect to the content (olympics) we were searching for..
I can always count on the patient help from Customer Service reps. such as Oscar. I never worry if an issue arrises - they are always fixed fast! Great VPN service, guys - thanks :)
Downloaded PureVPN to try, and couldnt get it to work. Used the Online chat service, solved in 2 mins! Oscar is your man!!
The instructions were very confusing and we went in circles for a while but eventually figured it out and was able to make the streaming website (NBC) work. Thanks for your help.
They are quite friendly and provide good service.
Zobel had no problem or hesitation is being able to fix the issue I was having. He instilled confidence in the approach he took. Well mannered as well :)
Very happy with tech support.. Chat was close knit enough that I could get routed back to the same tech support rep each time which saves MUCH time not having to re-describe the issue. Thanks Derik and Jade
Have been using this company for a week now and had excellent results. Customer service response was quick and efficient when needed.