Compare PureVPN via BesteVPN.nl
(4.8)
www.purevpn.com
Payment methods
Visa, Mastercard, PayPal, iDeal, American Express, Giropay, Bitcoin, Creditcard, Crypto Currencies, AliPay, Union Pay & Web MoneyApps for
Android, Windows, MacOSX, iOS, AndroidTV, Linux, Chrome, Firefox, Edge & Amazon Fire TVProtocols
IKEv2, OpenVPN, L2TP, PPTP & SSTPOther
Contact methods
Social Media
Rating
BesteVPN.nl has a total of 9336 reviews for PureVPN. In total BesteVPN.nl has 49742 reviews. Which means that 19% of all reviews is about PureVPN. Our visitors give PureVPN an average of 4.8 stars. The average score on BesteVPN.nl is 4.5. With this, PureVPN scores higher than average.PureVPN Review
This is the review page of PureVPN. Here you will find an in-depth analysis of the use of the VPN service at PureVPN. In this review, we look in more detail at the following elements: Speed, installation, app use, the number of servers and countries, support and the various packages and payment options.PureVPN speedtest
We perform speed tests with speedtest.net. In addition, we opt for the server determined by speedtest.net and a multi-connection. First we perform the test without the connection with VPN and then with a VPN connection. We perform these two tests directly one after the other *. After comparing speed with and without VPN, we then perform a test on a VPN server in America.
The speed at our test location is very high. This allows us to fully test the speed of the VPN service.
Speedtest without connection to VPN
Speedtest connected with VPN
Speedtest connected with VPN in the USAAs you can see, the speed at our test location is very high. This also immediately shows that when we are connected to the VPN service, this speed is not achieved. The speed that is achieved with the connected VPN on PureVPN is still very high and therefor you will never be bothered by the connection with the VPN servers. Also the speed that is achieved when you connect to the servers in America are still very high. If you are connected to a server in America you will not experience any inconvenience.
* Despite the fact that we perform the tests as directly as possible after each other, a speed test depends on many causes. As a result, a speed test is always indicative.PureVPN Ease of installation
It is fairly easy to install the correct app at PureVPN. If you are logged in on the page of PureVPN you can click on apps in the menu. Where the app is immediately indicated with which you are logged in at that moment. We opted for the Mac installation. After downloading and installing the software, the app asks you to log in with the data that you have received in a separate email.
Download the app
Install the app
Login with the data from the emailWe chose to download the Mac installation, but there are several apps that you can choose of. Below you can see them all.
All apps of PureVPNPureVPN app easy of use
We will now take a closer look at the app. What is immediately noticeable is that the app distinguishes between being able to connect to a specific country or city. But it is also possible to connect to a server that is suitable for a popular website, we have chosen Netflix US.
Use “Run Ping Test” to determine the fastest server
Choose the website you want to use with VPNThe PureVPN app has many options. The easiest option to use is to select a mode. You select what you will use the VPN for the most and the settings are optimized based on your choice. Because of this you know that even with little knowledge of all settings you always make the right choice.
There are a lot of settings to choose from within the app
Choose a mode that suits you VPN usage the bestWhat we wanted to highlight separately is the “Internet Kill Switch” option. This option ensures that when the VPN connection is interrupted, you can no longer do anything on the internet. This ensures that you are only connected to the internet if the VPN is really connected. This means your connection is always secure.
Activate the Kill-Switch for extra safetyPureVPN servers and countries
At PureVPN you can connect to approximately 2000 servers, at 180 locations in 140 countries. This gives you enough options to always be able to connect to the right server or location. The number of servers, locations and countries at PureVPN is very high and PureVPN therefore scores very well.
PureVPN offers a lot of different serversPureVPN support
We are going to test the support of PureVPN by starting a live chat about a fairly simple question. We then look at how quickly customer service responds and how quickly our question is answered. In addition, we also check whether the customer service representative is friendly to us, even though we ask a fairly simple question.
After entering my details in the chat window I was answered within 10 seconds. After asking the question it took 2.5 minutes before the correct answer I had hoped was given. Very fast service! We asked us to send us a copy of the chat, but this was explained nicely that we could do this ourselves. After we had clicked on this, we immediately had it in the mailbox. More than excellent support!
After sharing these results, we look at the support page of PureVPN. Is the support page intuitive? Do you find the answers to your questions quickly?
The support page with well functioning search engineThe support page is good, complete and easy to reach. There is a search function available, which gave the correct answer to the question we typed. Furthermore, you can quickly click through to different categories and you will find a quick button to the chat function that is available 24/7. The support page is also easy to find from within the app, from here you can also easily start a chat to solve your problem. Useful!
Find support and the chat within the appPureVPN packages and payment options
At PureVPN they have one product, VPN. We think the price-quality ratio is very good at PureVPN. Especially if you buy in advance for 2 years you save 70%! View the costs per period in the table below.
| Package | Connections | Data limit | Renews automatically | Length | Package price | |
|---|---|---|---|---|---|---|
| VPN | 5 | No limit | Yes | 30 dagen | € 9,60 | Order |
| 1 jaar | € 40,96 | Order | ||||
| 2 jaar | € 61,12 | Order |
You can try the VPN service at PureVPN by signing up a subscription and canceling your subscription within 31 days if you don’t like it. Within these 31 days, they have a money-back-guarantee.
You can pay in 12 ways at PureVPN. Because of this there is always the payment option that you want at PureVPN. Paying with Bitcoin is also possible, this ensures that you remain even more anonymous.
Conclusion review about PureVPN
We are very satisfied with the tests done at PureVPN. The speed is more than to our satisfaction, The app is easy to install and offers a lot of possibilities, but is also easy to understand and use for the less advanced user. The support was quick and friendly. PureVPN is very good in price/quality ratio!
Reviews
Oscar had been great in handling all my queries with patience. Excellent agent
Oscar was prompt and helpful in resolving my problem. thanks - would recommend,.
having struggled to connect to overseas sites, I was put in touch with Hamelin, who solved all of my issues in a friendly and very helpful way. I thoroughly recommend PureVPN. Excellent customer support!
I had problems connecting to my PureVPN account tonight. I repeatedly received an error message that it could not connect to the server (I live in the US and was trying to connect to the UK). I went onto the PureVPN live chat and worked with a technical assistant for about four hours. He advised me to reboot my device and connect so that he would help me remotely, but once I reconnected, he had disappeared. I was transferred to another technical assistant who spent about 10 minutes helping me, asking the same questions over and over, and then he told me to reconnect to live chat in another hour -- he said they were all too busy! I asked him to connect me to a supervisor because I was going to cancel my subscription. I had lost faith with PureVPN. A gentleman called Hamelin (Senior technical Specialist) came on and he was confident, knowledgable, and skilled. He understood my frustration and he offered to help me remotely. After downloading Teamviewer, Hamelin took over the computer and within a very short time he had my system up and running again! I was very frustrated when I first talked to him, but he was so patient and understanding that my faith in PureVPN was restored. Not only will I not cancel my subscription, but I will definitely recommend it to friends. I would appreciate this recommendation about Hamelin being sent to the highest level of management. He is a credit to PureVPN!
Great and fast respond time in case of technical issues - which came up do to my not knowing. :) thanks Stephen James for your help! Tip Top Service!
O'Brien was a star! He talked me through everything and got it all going for me! There was no way I could have ever figured out how to fix the system/problem but he was both patient and really helpful!! Also, I am not at all 'tech savvy' so he was a great help! Thanks O'Brien, you made my night! Cheers
Very helpful, timely answers and easy to follow instructions. Thanks!
O'brien was a really good help to me today. I had some connection issues with pureVPN on my iPhone which were solved in a few minutes. Thanks
I have to say i WAS quite impressed with the service with a huge amount of available servers all with quite good speeds and at a reasonable price. But then i was sent two emails only 1 day after purchase saying my subscription was overdue and demanding i pay $19.83! I was shocked as the original 1 month subscription should only have cost me $8.99 which i payed through PayPal the previous day and i had been using the service so i was very confused. I then proceeded to have a 'conversation' with Live Chat support. I would't call it a conversation. Without giving me chance to speak i was asked my email address which i gave and then was rushed and the man basically said your issue is resolved Good Bye!. And then said it has been cancelled. I was so confused by this stage as I didn't know what he'd cancelled or what he'd done because i wasn't event given a chance to ask a question! So i left bad feedback and he asked me to change it. That's not really feedback then is it? if I'm being told what to put. Maybe I'm overreacting but customer service just struck me as downright RUDE! Overall Not happy and would definitely think twice before using again. UPDATE: I have now been given a full written apology from the PureVPN Team. Much better customer service
Great support been provided by DANIEL on VPN resolution.