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Reviews
The best VPN provider on the market
their service sucks. their customer department are not helpful at all. Dont waste your money. Their service leaks your DNS. Their service is slow. Dont say I warned you.
The support provided by Oscar was very quick and well provided. Excellent service.
Always respond quickly and helpfully.
Oscar went over and above to help me out with my problem seeing as I am not that IT literate.
Daniel was super helpful, when I was unable to connect through VPN after my initial hour, to BBC. He helped me through multiple hoops, and eventually got me connected even though not through the app itself but by connecting manually through network in system preferences. He was truly patient and helpful, as many things I found difficult to understand
I've had two encounters with PureVPN Support as I have gone about getting my new VPN and dedicated public IP address to work. Both times my issues were resolved. But the second Support encounter was fantastic. Oscar (PureVPN Support) was so quick to appropriately answer, and patient at allowing me to review documentation that had the step-by-step solutions I needed. His knowledge of the product and of IP in general was solid. Thanks Oscar!
Just talk with them, that's all you'll need to invest.
We have been using VPN now for about 2 years and in those 2 years the service has been a trully valuable asset to the company. Yes it does get sometimes slow but that is only after having been connected to a specific server for over 10 hours. A simple reconnect that takes two clicks and less then 5 seconds brings you back to super fast internet connections. Even with full encryption and the at most security it stays incredible fast. Stephen James who is one of the employees who give excellent support is one of the reasons you should join the worlds best VPN service. From the moment you go on the live chat until 5 minutes later when your problem is solved you almost can't believe it happened that quickly. If you are familiar with the dreadful phone companies and the extreme waiting times then PureVPN is going to be such a big difference as it is one of the few companies that we know of that actually care about their clients. As a final word I just want to thank PureVPN for constantly improving their services and the excellent support we received and looking forward to see what is going to happen in the next few years.
A great vpn which really helps a lot and great technical 24x7 team who are the backbone of purevpn which they help the customer's with quick response which i never seen anywhere...A blindly trustable vpn in the world.. Keep it up and 2 thumbs up!!!!