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PureVPN

(4.8)

Based on 9336 reviews
www.purevpn.com

Payment methods
Visa, Mastercard, PayPal, iDeal, American Express, Giropay, Bitcoin, Creditcard, Crypto Currencies, AliPay, Union Pay & Web Money
Apps for
Android, Windows, MacOSX, iOS, AndroidTV, Linux, Chrome, Firefox, Edge & Amazon Fire TV
Protocols
IKEv2, OpenVPN, L2TP, PPTP & SSTP
Other
Free trial
31 days money-back-guarantee
Doesn’t keep logs
2000+ Servers
140+ Countries
180+ Server locations
Contact methods
Social Media
Go to PureVPN View 1 packages View 9336 reviews

Rating

BesteVPN.nl has a total of 9336 reviews for PureVPN. In total BesteVPN.nl has 49742 reviews. Which means that 19% of all reviews is about PureVPN. Our visitors give PureVPN an average of 4.8 stars. The average score on BesteVPN.nl is 4.5. With this, PureVPN scores higher than average.

PureVPN Review

This is the review page of PureVPN. Here you will find an in-depth analysis of the use of the VPN service at PureVPN. In this review, we look in more detail at the following elements: Speed, installation, app use, the number of servers and countries, support and the various packages and payment options.

PureVPN speedtest

We perform speed tests with speedtest.net. In addition, we opt for the server determined by speedtest.net and a multi-connection. First we perform the test without the connection with VPN and then with a VPN connection. We perform these two tests directly one after the other *. After comparing speed with and without VPN, we then perform a test on a VPN server in America.

The speed at our test location is very high. This allows us to fully test the speed of the VPN service.

Speedtest without connection to VPNSpeedtest without connection to VPN
Speedtest connected with VPNSpeedtest connected with VPN
Speedtest connected with VPN in the USASpeedtest connected with VPN in the USA

As you can see, the speed at our test location is very high. This also immediately shows that when we are connected to the VPN service, this speed is not achieved. The speed that is achieved with the connected VPN on PureVPN is still very high and therefor you will never be bothered by the connection with the VPN servers. Also the speed that is achieved when you connect to the servers in America are still very high. If you are connected to a server in America you will not experience any inconvenience.

* Despite the fact that we perform the tests as directly as possible after each other, a speed test depends on many causes. As a result, a speed test is always indicative.

PureVPN Ease of installation

It is fairly easy to install the correct app at PureVPN. If you are logged in on the page of PureVPN you can click on apps in the menu. Where the app is immediately indicated with which you are logged in at that moment. We opted for the Mac installation. After downloading and installing the software, the app asks you to log in with the data that you have received in a separate email.

Download the appDownload the app
Install the appInstall the app
Login with the data from the emailLogin with the data from the email

We chose to download the Mac installation, but there are several apps that you can choose of. Below you can see them all.

All apps of PureVPNAll apps of PureVPN

PureVPN app easy of use

We will now take a closer look at the app. What is immediately noticeable is that the app distinguishes between being able to connect to a specific country or city. But it is also possible to connect to a server that is suitable for a popular website, we have chosen Netflix US.

Use “Run Ping Test” to determine the fastest serverUse “Run Ping Test” to determine the fastest server
Choose the website you want to use with VPNChoose the website you want to use with VPN

The PureVPN app has many options. The easiest option to use is to select a mode. You select what you will use the VPN for the most and the settings are optimized based on your choice. Because of this you know that even with little knowledge of all settings you always make the right choice.

There are a lot of settings to choose from within the appThere are a lot of settings to choose from within the app
Choose a mode that suits you VPN usage the bestChoose a mode that suits you VPN usage the best

What we wanted to highlight separately is the “Internet Kill Switch” option. This option ensures that when the VPN connection is interrupted, you can no longer do anything on the internet. This ensures that you are only connected to the internet if the VPN is really connected. This means your connection is always secure.

Activate the Kill-Switch for extra safetyActivate the Kill-Switch for extra safety

PureVPN servers and countries

At PureVPN you can connect to approximately 2000 servers, at 180 locations in 140 countries. This gives you enough options to always be able to connect to the right server or location. The number of servers, locations and countries at PureVPN is very high and PureVPN therefore scores very well.

PureVPN offers a lot of different serversPureVPN offers a lot of different servers

PureVPN support

We are going to test the support of PureVPN by starting a live chat about a fairly simple question. We then look at how quickly customer service responds and how quickly our question is answered. In addition, we also check whether the customer service representative is friendly to us, even though we ask a fairly simple question.

After entering my details in the chat window I was answered within 10 seconds. After asking the question it took 2.5 minutes before the correct answer I had hoped was given. Very fast service! We asked us to send us a copy of the chat, but this was explained nicely that we could do this ourselves. After we had clicked on this, we immediately had it in the mailbox. More than excellent support!

After sharing these results, we look at the support page of PureVPN. Is the support page intuitive? Do you find the answers to your questions quickly?

The support page with well functioning search engineThe support page with well functioning search engine

The support page is good, complete and easy to reach. There is a search function available, which gave the correct answer to the question we typed. Furthermore, you can quickly click through to different categories and you will find a quick button to the chat function that is available 24/7. The support page is also easy to find from within the app, from here you can also easily start a chat to solve your problem. Useful!

Find support and the chat within the appFind support and the chat within the app

PureVPN packages and payment options

At PureVPN they have one product, VPN. We think the price-quality ratio is very good at PureVPN. Especially if you buy in advance for 2 years you save 70%! View the costs per period in the table below.

Package Connections Data limit Renews automatically Length Package price
VPN 5 No limit Yes 30 dagen € 9,60 Order
1 jaar € 40,96 Order
2 jaar € 61,12 Order

You can try the VPN service at PureVPN by signing up a subscription and canceling your subscription within 31 days if you don’t like it. Within these 31 days, they have a money-back-guarantee.

You can pay in 12 ways at PureVPN. Because of this there is always the payment option that you want at PureVPN. Paying with Bitcoin is also possible, this ensures that you remain even more anonymous.

Conclusion review about PureVPN

We are very satisfied with the tests done at PureVPN. The speed is more than to our satisfaction, The app is easy to install and offers a lot of possibilities, but is also easy to understand and use for the less advanced user. The support was quick and friendly. PureVPN is very good in price/quality ratio!

Go to PureVPN View 1 packages View 9336 reviews

Reviews


Sam gave PureVPN: 5.00 stars

Service is very good and reliable. Keep up the good work.

Ruth gave PureVPN: 5.00 stars

I am not especially computer savvy. Today I needed help with signing in issues (mine; I had written down the wrong password) and help with changing protocols. Albert from customer service was polite, helpful and quick to help me resolve both issues. Pure VPN is great it is perfect for what we use it for and very easy to use. Thank You.

Richo Schjellerup Møller gave PureVPN: 5.00 stars

good and fast support when needed

Matt gave PureVPN: 5.00 stars

Albert was quick and professional so now I can enjoy my services Thanks mate

infinitekiff gave PureVPN: 3.00 stars

At first Glance it all seems too good to be true?! No Logs , what? come again? Havent had the time to follow this up but anyway hopefully one of purevpn's discerning staff will contact me to bring to my attention to any issues I am facing? anyway moving on with the review. same day as install a lot of the features were slow which is not the usual expectation. usually its quite the opposite??? anyway couple days later and my rubbish review on google play will need an edit, thats for sure! Seems to be working great for security and file sharing and is mostly pretty nippy but I do think purevpn should retract their claim that they are the "World's Fastest VPN Service"! Making such a generalised remark is misleading! as it is not in fact true for all lines! it can at times lag when trying to stream media on my local network when other users are also streaming media to another device on the network, which is downright pants! I would expect that maybe of media from a source outside my local network but within my local network?? come on guys, shouldnt the user be able to use vpn for doing this as well? I mean what if I'm sitting outside streaming music to my phone for entertaining but I don't want anyone snooping my wifi? thats a valid reason for using a vpn isnt it? or am I missing the point? On the plus side the mobile version of Purevpn for android seesm to work flawlessly! but unfortunately the only 10" device I have is a 1st gen ipad, sadly this is too old for purevpn ;-( so sadly cannot use it to have a secure browsing exprience on my iOs device? I do find it useful though for my android phones, so well done there purevpn! not too a bad a choice of servers but I would like to see more choice for Europe etc.You seem a little too biased towards Asia and the States. now I know you are a growing company so you have to start somewhere and believe you me logistics and plain old geographical distance can have a huge bearing on a companie's expansion, I can certainly sympathise with you there. I'd like to see more consisent speeds, less spikes and then back down to a measly 1.0Mbps which is what I seem to be getting? every now and again the meter shows a 6 or a 7 and I get a little excited, come on guys my line can support 14Mbps at least?! If I get speeds beyond 8Mbps or better yet higher I may consider giving 4 stars? 5 stars for more servers in Europe!?!! overall though, not a bad service so far, still early days so its fairly hard to give a truelly honest and accurate review, only had it for a week... time will tell...

JF gave PureVPN: 5.00 stars

I am not a computer person, but wanted to use PureVPN's product. I could not get it to work so used the chat feature to ask for help. I was routed to Andrew and Franklin who took on the task without ever giving up. They linked into my computer and spent an hour figuring out the problem. I don't know what the problem was but they fixed it and the product works now. I can't thank them enough for their persistence and efforts. I trust this online company like no other. Thanks JF New York, USA

Serkan Kızak gave PureVPN: 5.00 stars

I was very much frustrated and was moving towards asking for the refund of my payment. Was in contact with a guy named "Hamelin" on your email support. He offered me to provide assistance once or else go for the refund claim. He fixed and sorted the issues that i was experiencing and now i am more than happy and satisfied as i am connected with PureVPN. Great technical assistance from him. I must he he is a pure asset to your company. Hamelin, you rocked (y)' Give him a raise

Tony Kingston-Jones gave PureVPN: 5.00 stars

Pure VPN is an excellent product and I would not hesitate in recommending it to anyone looking for a good quality proxy server.

Azhar uddin gave PureVPN: 5.00 stars

Thanks Hamelin, Highly appreciate your backend services. I was having this VPN issue from last 2 days and you just solved in 2 mins. You are actually a right person for VPN :) Thanks again

Olivier gave PureVPN: 1.00 stars

PureVPN is much more useful than the others VPN because they are a lot of professionals behind this application, always available 24/7/365 to help you. Cheapest than some "big name", fast with more than 500 servers across more than 140 countries and more than 80,000 IPs. Using of PPTP, L2TP, SSTP, IKEV, TCP, UDP and StealthVPN. After tried many others competitors, I use PureVPN for 2 years now. IMHO PureVPN is the best choice for a VPN power user. Sorry to add this, but PureVPN does not work at all with Kodi. After 2 hours with support by chat and one full day of trying, no, impossible. Please Google this request: "purevpn OpenELEC / XMBC / KODI: How to Configure OpenVPN" Read this incredible PureVPN article to understand why PureVPN does not work with Kodi. Nobody in comment succeed to run PureVPN in Kodi. PureVPN can't "masking" your real IP thru Kodi. So, using PureVPN you cannot watching foreigner TV.

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