Compare PrivateInternetAccess via BesteVPN.nl

Written on: 25-03-2019 on Trustpilot

I made payment for 1 month subscription twice. And on both occasion i was redirected to your home page. The payment has already been deducted from my account and i have yet to hear from your support team with regards to this. I find this totally unacceptable

Written on: 25-03-2019 on Trustpilot

Not a great product when i loaded onto my laptop it slowed to a snails pace, had to disconnect. Cancelled my monthly subscription and haven't used since. would not recommend.

Written on: 25-03-2019 on Trustpilot

WOW, that was easy! No issues downloading or using. It’s enabled upon device startup; no extra clicks needed. 100% satisfied. Thank you.

Written on: 25-03-2019 on Trustpilot

I have submitted several tickets now. VPN still drops out regularly. There has been ZERO response to tickets. They just scammed me out of subscription for junk service and wont fix it or respond. I assume the recent positive posts are PIA employees artificially inflating their ratings here. Go below and read their responses to one star ratings here. Its a bot generic reply 'sorry we are real busy but submit a ticket and we will fix it. Well, no they wont. I guarantee you, you will see a bot reply to this review and it will say 'sorry, we are real busy, submit a ticket and we will fix it'. Then, for next few days you will see a whole bunch of glowing positive reviews. PIA is broke and they arent fixing it and they wont respond to tickets yet they keep taking customers money. Its borderline criminal. Edit: you asked for support ticket numbers. DC8-201903-00086 DQ9-201903-964427 DM7-201903-966825 DS1-201903-968271 DD6-201903-961976 DU4-201903-965520 I have submitted 6 tickets since the 15th of march that were all ignored.I paid for a service that dont work any more. I dont want to talk to you any more. Its wrong I had to come here to this forum to get you to respond. At this point all I want is a cancelled account and a refund. I will give you this, at least this time you didnt give a botted response. EDIT: I was contacted by PIA who said they wont refund. Let this be a lesson to anyone thinking about using PIA. Their VPN service has been in decline for some time, and is spotty with disconnects regularly. You have to publicly shame them in front of other potential customers to be contacted by a representative who then wont give a refund for a service that doesnt work. You would enjoy the subscription money more by lighting it on fire and watching it burn. At least you would get a show. I got robbed. These people are borderline criminals.

Written on: 24-03-2019 on Trustpilot

Easy to set up and operate. All the settings are clear and understandable if any customization is necessary. As far as I can tell, my internet speeds are as good when it's on as they are when it's off.

Written on: 24-03-2019 on Trustpilot

Have been using PIA for over two years without any issue.

Written on: 23-03-2019 on Trustpilot

I have actually implemented an openvpn client, though I usually work at a higher level. PIA couldn't be better.

Written on: 23-03-2019 on Trustpilot

Works very reliably now that the client was updated to open ssl. I use it on Mac and Mint. There was a glitch on Mint with the update but the help desk provided an effective work-around. I went ahead and extended my support for three years. Also, there was a slight inconvenience logging into Chrome but a recent update cleared that up. Bravo. My only request is that on Mint I have a high res screen and the font for the client is tiny tiny. It would be nice to set the font size.

Written on: 23-03-2019 on Trustpilot

Fast, easy to use and affordable. I recommend it.

Written on: 23-03-2019 on Trustpilot

good vpn for the money thousands of servers great engineering team they do the best to avoid surveillance and deep packet inspection