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Reviews
Everything works fine, bought subscription with coupon code Coupon70off. If you are not satisfied with service, it's possible to get refunded.
I wanted to test their product with 5 devices (ios, windows 10, macos). Sadly I found vpn connection was not reliable for me. I suppose it can greatly vary by user location, so it is not a sign of a bad product but perhaps a sign for an improvable servers infrastructure. Fortunately, the customer support granted a full refund with no difficulty.
I can't comment on other users issues with very high bandwidth as I'm in a location where the ISP bandwidth isn't so good and speeds change significantly during peak periods. Generally, NordVPN works well for me and they've got a great choice of servers. The Windows interface freezes every now-and-then, but it's fairly stable. It has certainly been improved over the last year or so. They even have an excellent Android App, which is a real bonus! Their customer service sucks, though! CS don't fix anything, just put you off with a few free days VPN access every time you make contact. After they did this a couple of times, on my next contact, I said I didn't want the extra days, I wanted the problem fixed. The agent said "Sorry, I can't help with this issue, my shift is over". My problem was trying to re-subscribe after my first year's subscription expired. I don't use Paypal and none of the other methods were working (over several months!). Anyway, I figured out a way without their help, but it wasn't easy!! Of course, this still means that I valued their service enough to jump through hoops to re-subscribe!
решил купить сразу на пол года подписку, и сразу понял что это самый ужасный VPN, постоянно отваливается, очень много серверов к которым не хочет подключаться. Решил вернуть деньги. Написал в поддержку, деньги не возвращают и не отвечают, ужасный VPN, не советую. ВЕРНИТЕ деньги! мой request (ID #625515)
I had a contact with their customer service and Iäve got 3 days free trial. The service was very slow and I send an email telling them the speed was slow and do they suggest any specific server, but I got no response untill now! That's very impolite. This was the email i sent: **Thank you very much, I've already tested many servers now with the NordVPN application but the highest bandwidth I get is 7,8 Mbps, knowing that my connection is 250Mbps. That is very low and unacceptable and dosn't meet my expectations at all. Would it be better if I use OpenVPN instead? Do you recommend a specific server for high throughput?
Remember what they say, you get what you pay for and that is True of Nord VPN. Terrible speed and even worse customer service. Try and get a refund.
This company has jumped on all our fears regarding the new surveillance laws shortly to be implemented in this country. NORDVPN has hit the UK with adverts and so called independent???? reviews telling you how WONDERFUL they are. Well don't be fooled for a minuet, having found all sorts of problems getting any VPN to work with a BT router which will account for a lot of people in the UK. I made sure I opted for the free trial. This option is hidden as they try to get you to pay up front without ever knowing if the thing will work. However, finally I was informed I had a 3 day free trial. Guess what?? the damn thing just sat there telling me I was unprotected with no option of connecting anywhere on the screen. I tried the "LIVE CHAT" but you know what?? they are obviously DEAD!!! I can't be bothered to waste any more time with what in my opinion is nothing but a US based rip off outfit. My conclusion is it does NOT WORK WITH A BT HUB. Don't pay them a penny until you get it working because once they have your money your probably going to fight to get a refund!! Be aware that the BT HUB is really hard to get anything to work with it so don't be fooled into paying up front for anything!!
Works pretty good, I got an extra good price with 70offyear coupon code.
The vpn is slow and you have to write a f*in email to cancel your subscription
This is the best vpn provider you can imagine :-)