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Reviews
The VPN service itself is quite good at the surface, they have good support for US netflix which is nice. However, I found the speeds to be appalling for every day use, and I had serious issues with the connection dropping multiple times per day, which makes for a good bit of time wasted when trying to get work done. When I finally went to cancel, there is no cancel option on their website, instead asking you to contact them by email to request a cancellation. I requested a cancellation and was instead asked multiple times why I was cancelling and sent links to their site advising me how to improve my speeds, though I was making it very clear that I simply wanted the recurring payment cancelled. Very frustrating customer service that led me to spend a good hour writing frustrated emails for what should have been a simple "cancel" button on their website.
Utterly terrible service. Sign up process both on program and account is also terrible. When you want to cancel ur subscription and account, u cant even do it urself!!! You are forced to contact them to cancel ur account or it keeps up a recuring payment. Thats just mentally ret.arded and its pissing on the custumor. It didnt work for me it had slow or unstable speeds and the program and account site view and browsing overall is also terrible. DONT trust these ppl, if u cant even cancel ur own account, they are only there to rip u off.
Lot of servers, fast speeds, torrent working!
I like NordVPN as I find they are always on my side. Customer support is not just scripted, but always willing to assist and listen to feedback.
What i like/dislike about Nordvpn: + Windows app is awesome + Support + Servers are fast + Privacy is important for them and is top notch, plus they are transparrent - No android app - No servers located in Denmark - Some minor issues with their software Overall i liked their VPN service. If privacy is important for you Nordvpn is differently the VPN for you.
The support didn't communicate with marketing, their databases isn't up to date and... oh yeah! Tried to sign up - nothing happened, tried contacting live support - they said I should subscribe again (Which I won't), contacted their marketing and support depardment via mail. The final answer was that my subscription was cancelled and I'd get my money back in 3-5 working days - 2 weeks later still nothing and no respond from support.
I wanted to like this service very much. They offer bitcoin payment and a trial. However, random disconnects meant I could not use their VPN reliably. Many servers to choose from but it didn't make any difference. Their software looked impressive and had many features, however it froze and crashed very often. No android app as of this writing. No torrents (despite what their servers say, speeds are pitiful)
This keeps me safe from my Ex. Simple and easy to use. A life saver!
I had some issues setting up the service, but teir support team helped me in a minute.