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La velocidad era muy errática. Era difícil encontrar servidores que funcionen bien, si esto hubiese sido el único problema, le daría 3/4 estrellas. Pero en el rembolso, solo me devolvieron el 70% del pago. The speed was very erratic. It was difficult to find servers that work well, if this had been the only problem, it would give 3/4 stars. But in the refund, only 70% of the payment was returned to me.
Nothing other to say other than excellent customer service, great price, great product, leaves the rest standing. One of the very few products i can honestly say i am well happy with and one of the few products i could recommend.
Bought The 3 year subscription. I'd never used a VPN before, so after one or two days i understand that i will not need this, this wouldnt happen if, like others, you could try it for a week. So i ask to cancell my account and make me a refund. They say its not possible to make it because i paid by multibanco, its a payment method like any other, this já shady as hell! This is tricking your consumer and you should bem ashamed. Im in the period of 30 days, so i demand my right of a refund. Ill make sure that no more people will bem fooled by Nordvpn!
I signed up for a 2 year program with Nord while in the U.S. but couldn't evaluate if it really worked until I took my computer outside the country. Nord was a TOTAL failure. Their sign in numbers were immediately recognized and blocked. Contacting Nord by phone USLESS, by email boiler plate reply. By then past 30 purchase refund. DONT GET ROPED IN BY THESE PEOPLE RICHARD
I have never asked for a refund so fast. This service is a travesty. Slow, often breaking in the middle of the service, causing app connectivity problems. It is cheap, but it's not worth it. Better save yourself some time and pay more for some other service which might be more expensive but will run smoothly.
I tried to quit / cancel after 1 day of signing up. The only way I could get thru to somebody was the Chat window (Deacon) - NO confirmation of cancellation and the account is still active, so they do not cancel it when they say they will Actual CHAT - response to my trying to cancel Deacon Please give me a moment to check your account. 10 min later Me are you still there? Deacon Yes. 15min later Me Can you cancel it? Deacon As I have mentioned, the refund has been issued. You wish to cancel the refund? Me No, I did not see you write that and I have not received a notice from my cc for it - how long doe sit take to process the refund? Deacon As mentioned, you will receive it within 7-10 business days. Me were are you mentions? they are not in this chat Deacon I typed those messages once I entered the chat. :) Me I do not see them in the chat timeline Deacon Well, I am not sure why that is so. Is there anything else you would like me to help you with? Reply I should be able to cancel my subscription from my account panel, I should not have to Spend days trying to cancel. Your agents should not LIE when your trying to quit. If you want to grow and be competitive - try being legit, winners rise to the top for a reason. Bottom feeders who cheat the system die a slow death. NEW Read there response, they are trying to cover for what he typed, "as you can some lines were missing" THEY WERE NEVER THERE - I did not delete it he never said it, they are just one big big scam
Wanted to test the VPN during a 7 days trial period and got charged for a full year. The VPN did not work at al and after contacting customer support they told me I should contact Apple since they are not in charge. This is a very bad practice. Do not touch this VPN, it's a scam and they only care about quick money.
Nord stopped working a few months ago. It was clear Nord techs haven't any idea what to do. They keep stringing you along with things to try next but nothing worked. I signed up with IP Vanish and problems disappeared. Nord now saying no refund even though they cannot deliver the service. Scammers.
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So if you don't have and active subscription, even though your current one hasn't expired you are unable to use the service, that is such a scam!