Compare NordVPN via BesteVPN.nl

Written on: 08-01-2020 on Trustpilot

Det starter med at jeg læser nogle utroligt gode anmeldelser af Nordvpn på danske hjemmesider, åbenbart meddelere betalt af Nordvpn, for at få kunder til deres elendige program. Jeg vælger at prøve 1 måned hvor jeg kan få pengene tilbage indenfor 30 dage hvis jeg ikke er tilfreds. Prisen på Nordvpn,s hjemmeside er angivet i euro. Jeg betaler med mit visa kort, men nu er prisen lige pludselig i USD og der tillægges dansk moms 25%. Jeg betaler alligevel jeg kan jo få pengene tilbage. Programmet indstalleres og jeg kan straks konstatere at hastigheden er alt for dårlig. Jeg har 500/500 men højeste hastighed med Nordvpn på danske og udenlandske servere er max 118 Mbps. Jeg anmoder om at få tilbagebetaling, da jeg ikke er tilfreds med programmet Nordvpn vil gerne have svar på nogle spørgsnål først. Hvor jeg befinder nig?, internetudbyder,servere jeg har benyttet, operativsystem og version, internetforbindelse home/work/school/public,prøvet både TCP og UDP, speedtest med VPN til og fra og screenshot skal sendes til Norvpn, antivirus. Som almindelig bruger svarer jeg så godt det er muligt. Så følger endnu flere spørgsmål som kun kan besvares af en IT specialist. IP adresse Webrtc ? og DNS, kopiering af programfiler til antivirus, liste over samtlige programmer på min PC, åben command prompt og kør nogle commandoer (nig bekendt kan være farligt) Jeg opgiver kampen, de kan beholde pengene og slette min konto. Der bliver bakket lidt, jeg vil få refundering indenfor 7-10 dage. Jeg skal lige besvare et par spørgsmål:betalingsmetode, dato for betaling og beløb (det må de vide, betalingen er modtaget ved Nordvpn) Jeg besvarer spørgsmålene og tror nu er alt godt. Men jeg er for godtroende. Nu vil de have oplyst sidste 4 cifre på mit kreditkort, fulde navn og udløbsdato. Oplysninger de har i forvejen. Jeg opgiver og skriver Nordvpn kan slette min konto. Nordvpn meddeler de har slettet min konto og ingen refusion. HOLD JER LANGT VÆK FRA NORDVPN.

Written on: 07-01-2020 on Trustpilot

Really wanted a VPN to make surfing safer. NordVPN looked great and, with a great offer at the moment - £114 for 3 years not too pricey, especially as this was advertised as a direct debit price at £2.32 per month for 3 years. Perfect - right up to the point that I tried to sign up for a direct debit. The first time it didn't go through - may have typed an incorrect number I guess. The second time it went through - but no access. 2 days later I received an email to say that they were taking a direct debit payment for the full amount of £114! Hang on, this was not shown anywhere - despite their protestations to the contrary. It was clearly shown as £2.32 / month for 3 years. No problem, I thought, I'll call the bank and get them to stop it. No - can't be done because they've taken it as a card payment and not a direct debit. In the end I am going to have to wait for the payment to reach them and they will return the payment - in around 10 days. Just not good enough - didn't even get access to the VPN service! So - misrepresented in their adverts and payment amounts, dishonest with regards to payment type and singularly unhelpful in trying to resolve it. In short - DON'T USE THEM - Plenty of other, more honest VPN providers out there that will give instant access

Written on: 07-01-2020 on Trustpilot

SlowAF servers

Written on: 07-01-2020 on Trustpilot

Nordvpn offer a few days of free use so you can have a look at the product. After that they charge you even if you don't ever activate/use or open the browser again. It is incredibly difficult to find how to cancel the charges and they will NOT refund you.

Written on: 06-01-2020 on Trustpilot

As soon as I installed the app my email program stopped working, and I had to spend hours figuring it out and getting mail to function again. For this reason I immediately stopped using Nord and sent a message through their website to refund my month license. Nord didnt follow up and they claim no message was sent, which is all rather self serving... AND ITS JUST SIMPLY NOT TRUE. They know I cant prove it and I am also not going to go any further than writing this review because its just not worth my time, its a business calculation for them to treat customers like this (I guess in this case they dont expect I'll ever be a future customer, so they dont care). Fair warning what you can expect from them. UPDATE: Nord claims in their response below that there is no record of me contacting them through their system. I did with 100% certainty. I wouldn't be going to this hassle over the money, its the principle of the matter. Its completely self serving and in their interest to throw out communications like mine so that they can refuse to issue refunds. This is unethical whether or not they get away with it as they do in cases like this.

Written on: 06-01-2020 on Trustpilot

NordVPN bietet nur die üblichen Funktionen und ist nicht mehr als ein Standard-VPN-Anbieter, der die meisten Server bei M247 mietet, deren IP-Adressen auf vielen Webseiten erkannt und nicht selten gesperrt werden und zu häufigen Captcha-Abfragen führen. Seiten wie teleboy.ch, mac-torrent-download.net, filecrypt.cc oder dvdfab.cn kann man gar nicht nutzen. Selbst die Wikipedia sperrt die Bearbeitung mit IPs von NordVPN. Hinzu kommen immer wieder Serverüberlastungen, bei denen sich keine Seite mehr aufbaut. Anstatt den Hoster zu wechseln, missbraucht einen der Support als Proband fürs Troubleshooting der Desktop-App, als hätten sie selbst keinen Mac, um die Probleme zu testen. Folge ich den Anweisungen des Supports, bleiben Webseiten(funktionen) weiterhin unerreichbar. Statt die Probleme ernstzunehmen, werden falsche Tatsachen behauptet und/oder die Emails werden unaufmerksam gelesen, was aufs gleiche hinausläuft, denn mein Rechner wird zum Problem erklärt. Schickt man ein Beweisvideo, war der Anhang zu groß. Einfach nur lächerlich. Letzter Rat des Supports: "If you were still unable to access these websites, we would highly recommend using our browser extension." Genau der selbe unnütze Support im Live-Chat. Man wird nicht ernstgenommen und könnte meinen, man redet mit einem Bot. Habe ein Live-Chat-Protokoll hier verlinkt: drive.google.com/ open?id=1FgAMvQ_O88LS7M7JKQ8J-cXNOUG4rSSp (URL zusammenfügen) Einfach nur peinlich für einen ComputerBild-Testsieger!

Written on: 03-01-2020 on Trustpilot

Ужасно не стабильное соединение! Если раздумываете над покупкой - выберете другой продукт!

Written on: 03-01-2020 on Trustpilot

Overall I feel NordVPN has benefited from unwarranted reviews from technical publications, possibly they are good if using servers in the country of residence, but I required a VPN that would allow me to stream content, initially this was OK, but the servers have been overloaded, and streaming is often not possible. I have been having a dropped service issue which occurs at the same time each day, right at crucial moments of a football games. The time the drop occurs actually changed with daylight savings time. Support has a list of try this or try that which wastes time especially after multiple issues, since NordVPN support only repeats the list, and seem to be unaware that the same suggested solutions were provided on multiple occasions. While the pricing is low, and does supply some assistance, it is degrading do to publication reviews and advertising, reducing server capacity with subscription gains and not adding capacity, sort of local governments adding multiple housing developments with out increasing road capacity until you have a commuting nightmare. I suggest you think twice before subscribing to this service

Written on: 02-01-2020 on Trustpilot

Terrible. The software they provide does not work well, and "known issues" are not fixed for months. Check out the reviews on the Firefox extension for example. Instead of fixing their software they give you an eternal run around with non solutions, making you reinstall everything on your system, tell you to use a different browser (I don't want to) etc. Will not give me a (partial) refund and cancel the contract. Will never again get a contract here or recommend them to anyone. Stay away.

Written on: 01-01-2020 on Trustpilot

Selected NordVPN both in terms of quality, but also price. With new updates it just gets better and better. Netflix every where and with KODI perfect. NordVPN runs 24/7 all year round with no problems. When testing my privacy on the internet, I am completely anonymous. My biggest wish is a user-friendly Linux app. I can recommend this VPN 100% to everyone but buy it for 3 years as it is probably the best buy among the VPN products. Got 3 year more for 89 dollars. Can't recognize the negative comments, I have zero problems. 3 Year Subscription · Next payment at Mar 17th, 2024 - then I choose NordVPN again.