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Reviews
It represents an inconvenience that you guys use a weird email for product delivery, you guys know it goes to Junk folder constantly, and take an exaggerated amount of time to deliver a software that is so well done. The hardest part for a software company is delivering a quality product you guys did the hardest part already. The software is great, this has been so frustrating. Get a regular customer service where we can directly solve issues. 2 days to solve anything is way too long even answering next day is very frustrating. And the system in which we are calling an external source just so they can email you guys questions then give us an answer is frustrating and time consuming. You guys really need to speed it up. You have good reviews, I wonder if you started doing something different cause your Customer Support sucks.
So far so good.. I have been using this service for a few days now. Super fast connection. Good amount of servers and load is good in my area.
Easy to use and brilliant customer service.
Great Support
Bonne connexion mais pas parfaite La connexion est meilleure sur nord vpn et le choix de pays est plus élevé aussi
technically it is constantly developing. The after-sales support team is also very successful. Congratulations.
I bought this years back when there was little demand for this service but didn't use it for a few years. I've never had any issues and have it set up to autorun at startup. Every once in awhile my favorites go away but are easily restored. GUI is easy. Great product.
I just got the new update which unlimt the device I can use. I to great becuase I have many devices such as PC,Tablet, Smart TV... along with that, the speed is getting better and better and now I have more than 65 countries to connect to! Keep up the good work!
Lousy, doesn't work for streaming, no support for days on end, no refunds. Avoid apparently being down for one week is no reason for a refund quote (customer support) "A temporary situation can be anything between a 24 hour shortage or a 1 week period." so if you need a VPN which can stay working for more than 24 hours look somewhere else. Once they have your money, they don't care.
I had an issue with logging into my account. ZenMate support was quick to respond and provided the needed information to get me back into my account. Customer service can;t get any better than that!