Compare PrivateInternetAccess via BesteVPN.nl
Reviews
Have used for several years. Works as advertised and the desktop and mobile apps are seamless. Good tech support, not that you need them much.
Very useful, and very good app
Struggling with a billing issue and no help is forthcoming.
Terrible customer service. While testing PIA, I bought it for a year, and didn't realize it setup a subscription. As soon as it charged me, I contacted their support to request a refund, since I hadn't used their services in at least 10 months. They said they can't offer a refund on renewals. So I've now got another year for a VPN service I don't use, which is just a waste of money. The VPN service itself sucks, as it's IP blocked on most sites, and has almost no DDoS protection.
I have been with PIA for several years now. On the rare occaision that I thought I had a problem it has been dealt with quickly and efficiently. however, the thing that I like most about them is that they do not deluge me with emails trying to sell any other products that they may have.
What a joke paying for nothing. Immediate assistance on tickets - never in my experience - try a week - and then it's "thanks for paying your bill". They don't even look at what your problem is and don't care. You can't contact them, except to give them compliments - none from me. I want a real company thanks. This one can go and get fuc#####
I've never had an issue during the 3-4 years I've been using PIA. Great speed and great reliabilty. I use both Windows and Android versions. I particularly like the per app settings in the android version. Overall, well designed settings and ui for both, super simple but can be tweaked.
I've been a member for 4 days and already regret. I can't access certain mail sites (IINET). I've logged two tickets that have been open for the last four days. I cannot get any support person to reply.
Good stuff. Used for several several years without issues. Competitive pricing.
The most reliable and speedy VPN out there. No logs and shared IP addresses for anonymity. New client is a huge improvement over older versions, and honestly couldn't be happier. Recent price increase is a bummer, so lock in your renewal rate before that happens.