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I have 100Mbps download when I use teh VPN to watch sports it goes to 2/4MBPS. Spend an hour on chat and they never fix the issue. Worst VPN ever. Worst of I can not get a refund as over 30Day guarantee even though its not fit for purpose. I think its a scam.
I don't really understand the negative reviews. I was with Nord for 3 years. They were great on PCs, ipads and iphones. Excellent for torrents. Their app is lovely and easy to use. The lost star for me and reason why I left is it didn't unlock the bbc on a Firestick. Customer support just said try a different server, which I did and none of them worked. They didn't seem at all interested in solving this. Shame, because they were otherwise great.
Terrible! Keep getting connection timed out, first time using it what a scam.
Some how someone opened a NordVPN account under my name and credit card. I have never contacted this company about anything in the past. Attempting to have them rectify the problem was fruitless. The charge has been disputed and I have requested they be blocked from further charges. Be aware they are not US based and are doing business from Panama and NO phone contact service is available. Repeated request to immediately close this account were met by deaf ears. Be careful.
Perhaps the worst company I have ever dealt with. I wanted a static IP so was told to book a normal vpn account and pay. Then I had to book another account using another email address and then pay yet again for the static IP. Two accounts for ONE service. I did it and all was fine until renewal time. I took the 3 year deal and was told, "oh you need to renew the static IP again too but at a much higher cost". Now, this is disgusting to say the least but to top it off there is NO payment link for the static. The second account shows NOTHING, nada, zippo. After chatting, explaining and going over and over how I have two accounts I finally threw in the towel. REFUND. In 25 years online this is the worst company I have ever, ever dealt with!! Run run run...!!!
i've been using Nord since 2015 but i've been considering switching to an alternative for quite some time now. the more they "improve" the software, the worse it gets: it doesn't boot up with windows, servers are listed by numbers (server 775...) and not by location, text is VERY hard to read... and tech support is helpless 50% of the time. however that's nothing compared to what i've just learned this morning: one of the data centers they rent, has been hacked over A YEAR AGO, and for a whole month! and the only reason their spokesperson mentioned it yesterday, was because the news leaked out on a few tech websites. and their answer "..NordVPN said it found out about the breach a “few months ago,” but the spokesperson said the breach was not disclosed until today because the company wanted to be “100% sure that each component within our infrastructure is secure.” is a blatant lack of customer care! running a small IT company, i've been promoting their service whenever a client asked me about privacy or online safety but this is over. time to cancel my subscription and look for a more reliable, customer-oriented provider.
I've been trying to use Nord VPN for 3 months. I've had issues connecting to sites like Google, Craigslist, Facebook within 5 min of use so I've been turning it off. Today I chatted with one of their online tech guys who had me run a diagnosis it found nothing wrong with my configuration so I'm SOL. Hopefully, you'll have a better experience with NordVPN than me
Do not use. Unethical business practices! They now require you to allow them to filter and monitor the usage of your phone while using the mobile app which is essentially 24/7 as most people keep the app on all the time. They have no reason to monitor your usage of your phone. It defeats the purpose of having a VPN when the VPN requires you to give them wholesale access to monitor you and likely sell your data. Just another hack looking to take your data and make a buck off you. Avoid if you care about your digital privacy rights!
Never waste your money. It doesn't work at all. Customer service never helped to fix the problem and I didn't get my refund. DONT BUY THIS SERVICE
Hi People should be aware that since the beginning of October NordVpN does not work in China. The chat line is singularity unhelpful. It's like they really don't care. There is no time scale for fixing this. They are very evasive when asked this question. They have a workaround which they say should work which involves downloading and using OpenVPN. The problem is the android download link doesn't work. Stay clear of NordVPN. 27/10/2019 In response to the reply from Nord I can definitely tell you that the normal Vpn does not work in Shanghai right now as I am currently writing this from there. The workaround does work although it's inclined to drop the connection.