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Reviews
i have never had to wait in the queues for support and any issue i had that required support has been resolved promptly. any questions has been professionally answered in a timely fashion. really all i can say is that i wish more customer support would be similar to the service i have received. i have been using ibpvn for a few years and while there may be other services out there that offers this or that i would not consider switching my vpn provider just because how happy i am with the service and the support i am getting for it
Thank you Barni. With Barni’s help I, as an existing customer, was able to take advantage of the 10th Anniversary sale. Great service.
Best ever. Fast, friendly, got right to it and bamb,done. Thanks Rob
Very fast help. No mucking around, went straight to the problem and immediately solved it for me. Brilliant!
Have used them since August 2018 and have had excellent service - have used on mobile, desktop and Amazon Fire TV. No problems with any connection.
John did a great job solving the configuration problem with my account. Quick and easy.
Quick support, very responsive
I'm a huge fan of ibVPN. I've subscribed to a number of different paid VPN services (and I still use three of them regularly) and my experience with ibVPN over five years has been great. Connections are fast and stable, there are loads of servers available, the apps are easy to use, and support has always been super friendly and quick to deal with requests. On top of that, the price is very reasonable, particularly given all the nice extra features the Ultimate plan offers. If you are shopping for a VPN service, give this one a serious look.
Adrian, helped me to fix my issue with the ibDNS service. Sure enough, it was because I'm stupid and not paying attention but he got me there quick and easy with no fuss. thanks, Adrian.
John helped me figure out where I was messing up configuring the service.