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Reviews
I requested a full refund as per the promised 30-day money-back guarantee. Upon request of my refund, the customer support does only respond with continuous "This is why you should stay"-emails, and refrains from issuing a refund.
Great value for money, it's fantastic to be able to watch what ever you like when ever you like, speed it good, I haven't experienced any issue with Surfshark, I would recommend it as a VPN
Used a promotional code and was charged twice - once for a 25month subscription, then again for a 24month subscription. Still waiting to hear back from support. AVOID THIS SERVICE!
So happy to be with SurfShark they have been a great company. Easy to use and understand, APP was easy to find and use as well.
Excellent VPN. Works perfectly for BBC, ITV, and RTE. Using the browser plugins for Chrome and IE, both perfect. Support are also very quick to address issues.
Used Surfshark for one day, and straight away decided to cancel subscription. Now is fifth day in a row endless emails and still no confirmation about cancellation. Contacting PayPal now to get full refund.
Pros I found: 1. Unlimited simultaneous connections and devices 2. Cheapest among competition 3. Good and fast Customer Support 4. Lot of countries in the list, can bypass country limitations for streaming services 5. No log policy and privacy looks promising 6. Some small but good features than competition Cons I found: 1. Not the fastest. 2. UI need dark theme, UI seems basic 3. Not available in every countries play store. The subscription through website is easy though. 4. Browser addons for every browser is having serious connectivity issues even though the desktop application works perfect
So far, this vpn is great. I have experienced no drops or lag on anything. It does what it's supposed to do. The price is great for a year's worth of service. I highly recommend this service!
first class service when i was having problems when i first started using the VPN they gave me all the help i needed and it now works great.
So far no problems, the only thing is that not all servers work with Netflix USA and other streaming services such as Hulu, BBC iPlayer or NBC and ABC... What I really don't like about this service is their Smart DNS service. They don't offer a solution as SmartDNSProxy does, Sirfshark DNS only unblocks Netflix and Hulu, this is horrible if you have the intention to watch Zattoo (Switzerland) or BBC iPlayer on your Apple TV. A Smart DNS with all streaming services around the word unblocked would be great. I'm thinking of unsubscribing because of this, but the rest is fine!