Compare Surfshark via BesteVPN.nl

Written on: 08-11-2019 on Trustpilot

I purchased a super cheap 2-year plan in October 2019, but I haven't been satisfied with the service and requested a refund. The only responses from customer support I've gotten were paltry attempts to keep me from refunding ("Tell us what's wrong and we'll see if we can fix it!"), and that's IF I even get a response. I'm now nearing the end of the 30-day period to get my refund. Stay away, because if you're not happy with the product, good luck getting your money back. ETA: Also forgot to mention they claim they have a live chat option. Spoiler alert: THEY DON'T.

Written on: 07-11-2019 on Trustpilot

Pathetic service. Hotstar India again stopped today. You cannot contact them because their live chat is gone now. They don't reply on Facebook messenger. Nobody is replying on ticket I opened. I'm struck on a 2 year plan now

Written on: 07-11-2019 on Trustpilot

zo is surfshark wel goed alleen als men achter een ip zit van frankrijk bv kamn je somige sites niet openen dit is best wel frustrerend je moet nederland hebben wil je op sites komen die je wilt verder is het wel ok

Written on: 07-11-2019 on Trustpilot

Works ok thank you

Written on: 07-11-2019 on Trustpilot

Sehr langsam, bremst meinen Rechner aus. Habe Surfshark deinstalliert und mir E.... VPN gekauft.

Written on: 07-11-2019 on Trustpilot

No nonsense, it just works at a single click. A big relieve compared with all the free VPN hassle.

Written on: 07-11-2019 on Trustpilot

my review with surfshark vpn i got is one of the best ones its got automatic finds the faster server option and easy to use

Written on: 07-11-2019 on Trustpilot

A must have VPN....Great Value.... unlimited connections, Superb speed, and security. Surfshark is a must for private browsing and streaming geo-blocked content!

Written on: 07-11-2019 on Trustpilot

la VPN funziona bene fatti vari test e non c'è niente da dire di negativo fa il suo dovere

Written on: 07-11-2019 on Trustpilot

To be honest, Surfshark left me with a bad impression, and I would never recommend it to anyone. The reasons are as follows: I have been unable to use it successfully since I purchased a 2-year product in October 2019. I know that this product has encountered unprecedented difficulties in China and has almost no solution. I ever asked for a refund in the email several times and the Surfshark term has no response. Then I got in touch with the customer service through "live chat", and he sent me 5 vpn configuration files. Through his patient guidance, I finally successfully connected the VPN. However, after one week, these configuration files are all invalid. I have to pass the "live chat” again, hoping to get in touch with the customer service. Unfortunately, the “live chat” has disappeared from the web page. I have no choice but to admit that I bought a painful lesson with a two-year subscription fee, and I hope Chinese users can learn from it.