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There seems to be many issues with NordVPN. I feel that it cannot be trusted. Since putting this program onto my computer, having purchased it for the second time, I have had to reinstall my OS more than once because of glitches and security issues. Obviously NordVPN is being targeted and they do not seem to be keeping on top of it, that or their IT department is not troubleshooting properly. For me it's been a total waste of money. Something that should be trusted cannot be. I'm about to erase and reinstall my OS and I will go and find another company. For me this has been a very frustrating experience. A waste of time and money. It may work for some but here, it has been nothing but trouble. I am on a Mac. Update: I have now bought another VPN and NordVPN can retain the money for the remaining time that I was supposed to be with them. Trust in software that the average consumer knows nothing about is essential. I hope it works for others better than it has for me. I decided to forgo the money I have paid and gone with another company.
*********IMPORTANT WARNING********* I HAVE REQUESTED NORDVPN WARN ALL CUSTOMERS OF THE POTENTIAL SECURITY BREACH DETAILED BELOW. I RECENTLY MOVED FROM EXPRESSVPN TO NORDVPN AND USE IT ON ALL MY MOBILE DEVICES PROBLEM FREE AND UNTIL NOW WAS MORE THAN HAPPY TO RECOMMEND IT TO OTHERS. THEN ONE DAY I SHUTOWN MY MACPRO AND RETURNED A FEW HOURS LATER TO FIND IT HADN'T SHUTDOWN AND IN THE BACKGROUND BEHIND ANOTHER SCREEN I CAME ACROSS A NORDVPN WARNING ASKING ME TO ACKNOWLEDGE THAT I WISH TO CLOSE NORDVPN I CLICKED NO AND MY PC SHUTDOWN WAS HALTED. I THEN REALISED THAT ANYBODY COULD HAVE CLICKED ON NO GIVING THEM ACCESS TO MY COMPUTER WHICH CONTAINS BUSINESS AND PERSONAL DATA. I RAISED THE MATTER WITH NORDVPN ASKING WHY I CAN SELECT TO START NORDVPN AUTOMATICALLY BUT CAN'T SWITCH OFF THIS SHUTDOWN INTERRUPTION. I HAVE BEEN INFORMED THAT IT'S THERE AND IF I WISH TO SHUTDOWN WITHOUT THE NORDVPN SHUTDOWN INTERRUPTION I SHOULD CLICK Ctrl+Opt+Cmd+Eject FOR AN IMMEDIATE SHUTDOWN WHICH IN MY OPINION IS BAD ADVICE. THERE WAS NO SUGGESTION THE MATTER WOULD BE LOOKED INTO GIVEN THE SECURITY RISK IT PRESENTS TO NORDVPN USERS. THE ONLY OTHER VPN APP I'VE USED IS EXPRESSVPN WHICH DOESN'T STOP A COMPUTER SHUTNG DOWN. A VPN IS DESIGNED TO PREVENT ACCESS TO A PC VIA THE BACKDOOR SO WHY WOULD IT STOP A COMPUTER SHUTTING DOWN GIVING ACCESS TO ANYONE VIA THE FRONT DOOR... 2.8.18 Reply to NordVPN "What is a security breach? It is the unauthorized access of information on networks, servers, or devices, getting around security on those systems, ultimately resulting in data leakage." It's a security breach by nature of the fact NordVPN prevents my computer shutting down to a secure state which gives others unauthorised access to my computer and NordVPN don't warn users of this or offer a means of turning the shutdown override off. I run NordVPN on my Iphone and Ipad, it starts automatically when I start a device and stops automatically when I shut a device down. I shouldn't have to shut my computer down with a set of OSX commands to override the NordVPN shutdown override, this should be built in to NordVPN.
Actually the best VPN which i ever had, stable connection and latency nearly same as without vpn, i can recommend it , price / performace also good
Don't be fooled that 30 day trial is representative of a longer term subscription. This worked fine for about a year and now it's just garbage drops after one or two page hits in the worst case. I have time left but these guys can keep it because they suck. Going elsewhere.
they are really cheating, i told my friend who is in panama to visit the address they given, after he visited that building he found that there is none of a company that named as Nordvpn. also we had checked the registered domain of this website nordvpn.com it's hidden using a proxy and they had protected it by a service called euroDNS, if they are transparent about there policies why are they hiding it. i think they have a collaboration with NSA or intelligence of UK, for secretly selling our data. also my payment has gone to a company registered at US. i recommend protonvpn, because they are not only secure but also do not keep any logs. you can check their transparency report
Great vpn and great customer service
App keeps crashing on my Oukitel Mix 2 Android. Support tried to help by getting logs from me but after an hour of trying there is still no difference. I have spoken to the support team a thousand times and they cannot help. The suggestions they made do not work and NORD refused to give me any compensation for a product that simply does not work. In this case, it would have been fair to de-activate my account and refund me because the product does not work. Regardless of the useless reply Nord put below (as if I haven't already done all your ridiculous suggestions with your staff already!!!) - Nord is not a VPN service with FAIR customer service. The app worked fine for the first few days and once I was past the trial period the app did not work properly ever since. I've even had NORD take the logs and recordings of the issue and they still could not help. I would proceed with CAUTION with NordVPN. NEVER EVER AGAIN.
Ive used many VPNs in the past and was looking for a solid one to permanently settle down with. After researching online I decided on NordVPN due to their glowing representation in the media. I have had nothing but trouble with the service since day one. No chance I will be renewing the service - thank god I didn't buy the cheaper year long package. When I first downloaded the software it wouldn't connect at all. I'm using fully updated version of OSX on a macbook. They eventually solved that problem and that's why the two stars was given instead of just one. Every day i've tried to use the service since then it has been unbearable to surf to web with it - let alone stream. My internet service is usually very fast and allows me to comfortable surf the web without difficulty. The signal drops at least once every five minutes for an extended period of time - something that is exceptionally annoying if you're using the kill switch which closes the program you're using when the VPN crashes to protect IP leak. Most of the servers near me say 'server overloaded' when you inspect them on the client, forcing me to use further away servers to the further detriment of the already poor service. I will be moving back to TunnelBear after this as never had any problems with them and they charge so much less. EDIT - As a nice little addendum, it took me three attempts to post this review as the signal from my VPN dropped twice. (:
I've been using NORD for the last 3 -4 months, having purchased a three year subscription for about 70 quid, which I was initially pleased with. However, since I first began using it, I've had a raft of problems regarding my broadband speed. I actually have lightening fast broadband, which generally speaking, is able to handle all of my internet tasks with ease, but having NORD switched on completely compromises this, slowing it down to a complete crawl, which if I want to stream something means I constantly have to switch it off, thus defeating the point of having it. There are short term fixes such as switching servers, and rebooting my router, but to be honest I'm already sick of having to do this, as it only improves for a short while. Unfortunately, this has ultimately resulted in my having it predominantly switched off so that I can enjoy decent broadband, because it's clear that I'm not able to have both NORD and fast broadband at the same time. This is allegedly one of the faster VPN's on the market, and so if that really is the case, I genuinely do shudder to think what the alternatives must be like. Also, the online support isn't really up to much, as the few times I've used it have resulted in someone speaking to me in technical language that I struggle to understand, and just giving me information along the lines of..."yea, well that's what having a VPN is like", which is of no use whatsoever. I wouldn't have paid for it if I'd known all of this before doing so, so I would advise people to consider carefully before committing/subscribing.
There are no options and customizations are extremely basic. It does have a lot of servers but so do other VPN providers so it does not stand out. If using the group option or using a config file it always connects to the closest server that you cannot turn off. So everyone will know what city you are in, defeating the purpose of a VPN. The other option is to switch between servers manually, which is a huge pain. I contacted support twice about this and both times they acted like I was crazy and ignored me. I guess they save some money doing this but at the costs of user privacy. If I knew this beforehand I would have signed up with a different provider so I am warning people here.