Compare NordVPN via BesteVPN.nl

Written on: 17-09-2018 on Trustpilot

Very good privacy and security. Good selection of options to customise your connection to the internet. Speeds can fluctuate sometimes, however.

Written on: 13-09-2018 on Trustpilot

Piv elendig. De lover man kun får op til 30% tab i hastighed. Men kan af erfaring fortælle at man mister op til 90% hvis man eks. har en 1000/1000MBit internet forbindelse. Oplever ofte at jeg kun får 100/100 til 150/300 ved test. Og bruger man meget tid på manuelt at afprøve forskellige servere, kan jeg man måske komme op på 300/300MBit. Men det er meget dårligt når de lover lynhurtig vpn....

Written on: 12-09-2018 on Trustpilot

I have a major loss in speed (80%) and I sent an email with a reply from them to answer questions. I replied with the info they requested on 8-30-2018. sInce then I have sent 2 emails asking for a reply. I have received nothing since I sent them the info they requested. I have an internet service that provides me with a 70mbs download speed on a good day. The lowest is usually about 40mbs. I now am seeing some speeds that do not register sometimes and now at 4-12mbs. I am ready to go to the AG with a complaint since I haven't received any replies. Beware if you are looking to sign up. I signed up a long term since the pricing was great. Now I am sorry. Just to be fair, I ran a speedtest after rebooting everything and I and at 21mbps at a 78ms ping. So today I may be getting about 50% if it is a low and I am tired or rebooting and disconnecting everything to make sure what the right % of loss is. The fact that this has gone on for 11 days without any response should tell you what their service is like. OH, by the way, good luck trying to call. I received an email on 9-13-18 and the reply was to try the things that I had already told them I tried, so basically, no help. They said to update the problem and it will be escalated but there is no place to escalate except here. I know there is a problem on their end because I use Speedtest and it keeps a history of results. I used to get 70mbps and at worst 40-50Mbps. Now I am lucky if I get 20Mgps. Their customer service is atrocious and my advice is to look at another vendor. I hate to do it but it looks like my only way to get some attention is to go through the Attorney Generals office.

Written on: 04-09-2018 on Trustpilot

Sort of happy with NordVPN now but at the beginning I hated it. It took 7 emails to get things sorted, as they advertised that you just started it up and geo blocking would stop, which is not the case as I found out after 7 emails it's only certain servers they don't actually tell you about. A refusal from them to refund even though it says 30 days if not happy, Nord have to agree and they refused my request, so don't go in to this thinking if I'm not happy I'll get my refund because you won't.

Written on: 03-09-2018 on Trustpilot

Good and excellent

Written on: 29-08-2018 on Trustpilot

While NordVPN is not perfect and I'm still waiting for the city-level granularity on desktop apps, I think it improved, at least the speeds did

Written on: 27-08-2018 on Trustpilot

Jeg oprettede en bruger for at bruge til en bestemt begivenhed, med formålet at udmelde brugeren før deres gratis prøveperiode sluttede. Det gjorde jeg så, og så troede jeg at det var det. Men næh nej, nu her 7 måneder efter, har jeg først lige opdaget at NordVPN har trukket 105 kr. hver måned. Det havde været fint nok, hvis det bare var mig der var dum og naiv. Sagen er bare den, at selvom jeg har betalt 105 kr. hver måned, har jeg ifølge deres hjemmeside ikke adgang til mit abonnement, da det ifølge dem udløb efter de første 7 dages prøveperiode. Da jeg kontaktede dem for at få pengene tilbage, fralægger de sig alt ansvar, fordi min betaling foregik over App-store. Apple var dog så venlige at betale pengene tilbage efter en personlig opringning til deres kundecenter.

Written on: 26-08-2018 on Trustpilot

terrible speed! they sent me no invoice to my registered email...

Written on: 26-08-2018 on Trustpilot

other companies provide more than one port for udp, NORDvpn far too easily blocked - other companies provide more than one port for tcp, NORDvpn far too easily blocked - this company NORDvpn deliberately and randomly have several defective servers in the same IP RANGES that block many websites including the netherlands based website, the leak testing website called ipleak.com and unfortunately this company NORDvpn have support people who do not know how to fix the problem - my support ticket was closed without fixing the problem, so very unhappy customer - VERY DISHONEST REPLY received from NORDvpn reads "real user of our service as well as to troubleshoot and resolve your issue" - my support ticket was closed without fixing the problem, so very unhappy customer - when printed the contents of all my emails sent to NORDvpn total thirty-eight A4 sized pages, fully detailing my replies to their every question with my answers including (1) "so how many hundreds and hundreds of additional times do you want your customer to flush the DNS, and to empty the CACHE" - my support ticket was closed without fixing the problem, so very unhappy customer - (2) "if you had read and did remember the content of all of my previous emails, you would know that I am NOT using the NORDvpn app, so how do you change the DNS settings when using openvpn udp on a DD-WRT router" - my support ticket was closed without fixing the problem, so very unhappy customer - - - - Yes indeed NORDvpn does have a customer support department, a customer support department that fails to actually supply customer support - - -

Written on: 21-08-2018 on Trustpilot

Ive had nordvpn for a few months now but only recently put it to proper use and to be quite honest i think its a very bad service as a vpn. Im currently running a 100mb broadband line but when the vpn is activated i can only get around 6mb on a speed test and even then the connection to the vpn is intermittent. Now i know i wont get the full 100mb using a vpn but to loose 90mb of bandwidth is just diabolical. The devices i bought it for can barely keep a constant stream so this was an utter waste of money and so all in all a bad experience.