Compare NordVPN via BesteVPN.nl

Written on: 26-11-2018 on Trustpilot

Their service works the first 30 days when you can still get your money back. After that, it's horribly slow and throttled, despite them saying it isn't. Customer service keeps going around in endless circles, hoping you'll give up and just let them keep your money for no service. I've sent them multiple emails, videos of their crap service on email, did all the song and dance with tech support and they still waste my time with, "Do another speed test". No phone number to get actual humans to answer your questions. I don't recommend them AT ALL. Save your money and don't waste your time. Next stop: Calling my credit card company.

Written on: 26-11-2018 on Trustpilot

I purchased the 3-year plan for 2.99/month, as my identity was stolen & wanted to prevent any further hacking; but after the first month, I was unable to reconnect/login to my account. I kept changing my password, to see if that was the problem. I still was unable to log in, even immediately after changing my password! It would not accept my username as my email. They offer no option to help with your username - only password. After wasting time trying to log in each time over the last few months, and giving up each time, as who has time to waste trying to login over & over to this "protection plan" with no success? So when it doesn't work after changing your password, do you have time to keep changing your password, or wasting time in a chat to help you log in, that goes nowhere. That is THEIR plan: for us to buy the 3-year plan (with only a 30-day $ back guarantee). Their coverage works for the first 30 days, then stops working, past the point where you can get a refund. I purchased my plan beginning of July, and have been unable to log in for months. Finally canceled today, cuz I had some time to really try to figure out the real problem, but can't get refunded for the months I couldn't log in. (I didn't have the time to waste to figure out the problem; chats don't work, they have no phone #, just email & chat). Stay away, this is a scam, doesn't work!

Written on: 25-11-2018 on Trustpilot

Fik aldrig mine penge retur selvom de har 30 pengene retur garanti. Skod firma

Written on: 25-11-2018 on Trustpilot

NordVPn er absolut det bedste. Så godt der er nogen der skriver masse vis af falske dårlige anmeldelser :D Det jo vildt! Nogen klager over 100kr i måned. jeg vil med glæde betale det dobbelte i måned for den kvalitet

Written on: 12-11-2018 on Trustpilot

Good fast vpn But official app not work for me(

Written on: 01-11-2018 on Trustpilot

The sale countdown timer on the main website is fake. If you clear cookies the timer resets to its original value., This is a really dishonest marketing tactic. Why should we trust a company like that with our data?

Written on: 18-10-2018 on Trustpilot

(I would give 0 stars if possible for interacting with this sham company has wasted my time rather than given me any useful service.) Slow service/poor bandwidth. Their OSX client app never worked for me and their support procedure was slow and frankly embarrassing (in the end they directed me to download a third party application, that's when I gave up on NordVPN). They advertise a 30 day money back guarantee (which is a big part of the reason I signed up with them) however, when trying to get said refund, they do all but flat-out refuse to refund your money preferring to argue and waste your time. "If you wish to claim a refund, you can do so within 30 days following your purchase of NordVPN Service. We seek your full satisfaction with our services. However, we would like to troubleshoot an issue you experience first. There are common VPN service configuration issues that may hinder NordVPN service for you and we resolve most of user issues encountered." , NordVPN interpret this as having a right to make you do whatever they want after you've claimed a refund, before they issue it. This is coercing already disgruntled customers into working as QA/testers for them to improve their flaky service. They, in my case at least, are in breach of the UK's Consumer Rights Act and I shall be taking my case further. There might also be questions to answer to the advertising standards authority. Don't trust them with your data.

Written on: 18-10-2018 on Trustpilot

I live in the US and tried US and other countries watch all tutorials and tried it all, I asked you for a refund 4 times and you give me a runaround If I don’t get it I will post the trouble you give getting a refund all over the internet I do not want your service BEWARE WONT GIVE A REFUND NO 30 day guarantee I tried the first day to get and still refuse a refund and I have opened a internet fraud investigation

Written on: 16-10-2018 on Trustpilot

My android phone keeps getting NordVPN installed on it without my asking, taking up 88mb of space and download allowance. Then trying to start up all the time over other apps. If this is the way it works I wouldn't give it any stars.

Written on: 13-10-2018 on Trustpilot

This company boasts about how they value their customers freedom of choice on their "About Us" page, yet they do not accept Bitcoin Cash even though it would be as simple as checking a box on Coinpayments.net. I liked the service but I strongly recommend to not use a company that artificially restricts consumer choice. Edit: And this is exactly the kind of braindead reply I expected. You lost me as a customer.