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Good speed services but on all the environments it looses credentials randomly on IOS and Firefox extension. I find myself logged out and as I use a complex password it is difficult to re-login each time. I paid an 3 year subscription and I am tired of this bug. I use now Windscribe who works much better. It is a pitty that you cannot solve this bug who annoys a lot of users if you read the reviews for the Firefox extension.
1 month trial means 1 month. I signed up for a 1 month membership but it turns out NORDvpn speaks a different English vocabulary in which 1 month means recurring monthly payments. 1 month means 1 month!!! I was charged the first month. They attempted to charge me the following month which I had no idea and then charged me twice in October. I had no idea I’m signed up to their membership until my account was in overdraft. I don’t use the bank account which I signed up with Nord VPN. The account is empty. So not only was I charged for two months but I also got charged $60 of overdraft fees because NORDVpn continued charging my account. Very dishonest way of running a company. 1 month membership means a membership for ONLY 1 month. MONTHLY or YEARLY membership means recurring monthly subscription. I might even say fraudulent.
Nightmare getting this to work, unstable and unreliable, I am IT Literate so pity anyone who is expecting a seamless installation. keeps failing then have to keep restarting the computer, a complete waste of time. used chat support who said use TCP, worked once only still can't get it to work! Update Thanks for the reply I did reach out again to the support team last week and asked for a refund and am still waiting on a reply from that I think the reviews on trustpilot say it all
No problem in using it.. If the speed would even fast enough it would be the excellent VPN service
utter rubbish... pages that you use most days are not allowed. No place to add safe www addresses and changing the tcp/udp as their help pages suggests makes no difference save your money and run the risk of no VPN
So now we know NordVPN got hacked and they sit on the news for 19 months before they were forced to admit as CNet went public with the breach! This is a company with a technically none functional product, farming fake reviews on Trust Pilot and sitting on news of a breach for 19+ months keeping customer in dark as they admitted in their blog post, funnily enough they still ask for trust! I read a blog post on their website (I left the link here but Trust Pilot did not like it) where Nord VPN advocate Jordan Page lied about the issue and it’s impact and refund offer. I contacted customer support as suggested in article to get refund as I cannot trust the company anymore, but the agent completely denied the offer. NordVPN is a scam company defrauding customer. Stay away like a plague. Edit: There is nothing more like getting hacked than getting hacked! And there is no marketing spin you can put on “hack of your infrastructure” or the fact you brushed it under the carpet for 19 months hoping customers would not learn about to the point you forced to admit. Anyone reads reviews here knows Nord is a scam. No scam NordVPN I will not disclose any further information to you. I understand you play the nasty game of reporting genuine customer reviews so you can get rid of them, the only one fakes reviews on Trustpilot and gets punished for it is NordVPN. I will wait for Trustpilot to contact me and I confirm proof of me being another customer defrauded by Nord like I did before.
Not a great service at all, a total waste of time and money. I gave NordVPN a try, after seeing many influencers promoting this product. I wish I'd checked out the reviews here first. Issues as follows: - The servers are recognized by most providers, therefore most country you wish to view in another country is blocked. It doesn’t matter how many servers tried, it recognizes them (this is location independent, as it’s turned off for explorer apps). - Hotels recognize NordVPN and block the usage. - The servers are slow, typically 10% of what the internet speed connected too. - Support is inadequate, they don’t read the messages, despite saying you have followed Q&A to the letter. They keep repeating the same thing, again and again. Took me multiple emails and then finally onto the chat to get a refund under their "No Hassle" 30-day money-back guarantee. Even though it was supposed to be a free trial in the first place. A low integrity company, avoid!
Been using NordVPN for almost 7 months now, signed up to the 3 year option back in May 2019. Works fine on my iPhone, MacBook Pro and Windows 10 PC. Very happy with them for the price I paid.
NordVPN is a great software designed to protect your information online. The only thing that's bugging me is that some connections randomly disappear from the program, and often they are the ones i use the most.
At least 50% of the time I cannot connect to NORD. Since installing NORD my results on speedtest.net are less than 10% of what speeds were previous to installing NORD. This does not matter if I am connected through NORD or not. I have opened countless help tickets and have received no assistance whatsoever. But have had gotten quite a few snarky replies from their helpdesk...