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Very well organized. Many servers and protocols to choose from as well as settings options and addon services. Although I feel that the self-help support section could improve a bit, the live customer service support was very on point and helpful.
Changed to NORD as IP Vanish screwed me on making payment. (Their VPN was always fast and working though!) Since joining I have had nothing but problems. Internet just keeps on stopping all the time. It is a joke and ridiculous. Even tried a fresh OS to make sure was not my fault. Nope....and as soon as I disconnect the internet works perfect. Made a mistake. Will not be using again.
Some trouble but not bad
Excellent sercice and protection features
Impeccable service, I didn't even notice the change in internet speed. I got a discount and was relatively cheap for the quality of service I got.
I accidentally subriber to more vpn and I almost hadaheart attack. Customer service was more than helpful, they cancelled it with a full refund without question. Thank you MARQUES!!!
Never had any problems using them.
I recently signed up for the 3 year "deal" with NordVPN. It is by far the best consumer VPN on the market. The speed and customer service are unmatched, and it works on literally everything (smart TV's too). Although I canceled, I can't help but give this service a 5-star rating, best in class. Period.
Carrie was extremely helpful with me. She was able to quickly understand the issues I was having, provide solutions as well as other alternatives. She walked me through things and helped me to understand what the issues were. Would highly recommend her and want her help in the future
Unbelievably good customer service. Had an issue and was talking to a real person within 10 seconds. Minutes later my problem was solved. Never felt so valued as a customer. Thanks again Henry and Claudia!