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Very good and efficient support by Barni. Thanks
I am customer for years and have never been disappointed, no to the contrary always amazd, by service, the portfolio and their sipport.
Honestly...... I had a rep, by the name Mr. John, and WOW! I am not too tech savvy. Mr. John, did not make me feel stupid at all, and was able to explain things in simple English. His, answers where all very professional, very prompt and extremely professional in nature. The very first response also threw me off. I could not believe I was speaking to an actual person, and not a stupid chat bot, or vm. That simple bit, listed above.... that very simple bit. Just about sold myself, ON THE SPOT!!!! I was so impressed, I offered Mr. John employment should he ever seek new employment; yes! that impressed. Now, if the product, and rest of the company functions. As well as the first impression. Just errand, a customer. I also, might be interested in considering. An affiliate partnership of sorts; down the road.... yes, 100% impressed.... about time, a company figured out the very simple formula. It is really sad, the world has come to this. However, the bar was established at an Olympic height. Regardless, if the other companies/competitors. Would operate in a similar manor... Way to knock it out Mr. John! Give him a raise! I am glade I had you as a first impression. -real person; not paid, or receiving a perk of any kind, real honest-experienced review- 37, USA, mid-west; anonymous
Barni was quick to respond, offered solutions and communicated clearly.
I was served by Adrian, very polite and professional - thanks again. Peter
IBVPN are by far the best VPN people that I have encountered. They are excellent in terms of service and if you have a problem, drop them a line and they fix it in the shortest time, quickly, politely and professionally. I would not hesitate to recommend these guys, they are the BEST!!!
Immediate response as usual.. tried to fix but wasn't able to because my ipad is way too old. Also, my ISP has blocked certain things on my service, but service received as excellent as usual... Thank you guys
Prompt and efficient assistance from Barni......Will definitely be signing up with ibVPN
the support service is great!!
tres bon service