Compare ExpressVPN via BesteVPN.nl

ExpressVPN

(4.7)

Based on 5353 reviews
www.expressvpn.com

Payment methods
Visa, Mastercard, PayPal, iDeal, American Express, Discover, Sofort, Giropay, Bitcoin, Visa Electron, JCB, AliPay, Diners & Web Money
Apps for
Android, Windows, MacOSX, iOS, AndroidTV, Chrome, Firefox & Amazon Fire TV
Protocols
IKEv2, OpenVPN, L2TP, IPSec & PPTP
Other
Free trial
30 days money-back-guarantee
Doesn’t keep logs
3000+ Servers
94+ Countries
160+ Server locations
Contact methods
Social Media
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Rating

BesteVPN.nl has a total of 5353 reviews for ExpressVPN. In total BesteVPN.nl has 49771 reviews. Which means that 11% of all reviews is about ExpressVPN. Our visitors give ExpressVPN an average of 4.7 stars. The average score on BesteVPN.nl is 4.5. With this, ExpressVPN scores higher than average.

ExpressVPN Review

This is the review page of ExpressVPN. Here you will find an in-depth analysis of the use of the VPN service at ExpressVPN. In this review, we look in more detail at the following elements: Speed, installation, app use, the number of servers and countries, support and the various packages and payment options.

ExpressVPN speedtest

We perform speed tests with speedtest.net. In addition, we opt for the server determined by speedtest.net and a multi-connection. First we perform the test without the connection with VPN and then with a VPN connection. We perform these two tests directly one after the other *. After comparing speed with and without VPN, we then perform a test on a VPN server in America.

The speed at our test location is very high. This allows us to fully test the speed of the VPN service.

Speedtest without connection to VPNSpeedtest without connection to VPN
Speedtest connected with VPNSpeedtest connected with VPN
Speedtest connected with VPN in the USASpeedtest connected with VPN in the USA

The speeds at ExpressVPN are very high. Of course the speeds without VPN are not achieved, but the speed that is achieved is more than sufficient to be able to do everything online without bothering you with the VPN connection. With the connection to the American VPN you see that upload, in contrast to the download, does fall sharply. You won’t get any problems with this. Your American VPN is generally used for streaming, with the download speed being the biggest factor.

* Despite the fact that we perform the tests as directly as possible after each other, a speed test depends on many causes. As a result, a speed test is always indicative.

ExpressVPN Ease of installation

The ease of installation at ExpressVPN is very high. After making the payment you will immediately see the screen to download your preferred app. We opted for the Mac installation. In this screen a clear download button appears with an activation code that you have to enter later in the installation process to make your account active in the app.

Download your appDownload your app
Copy your activation codeCopy your activation code
The app is ready for useThe app is ready for use

We have downloaded and tested the Mac app, but ExpressVPN offers many more apps for different systems. See them all below.

All apps of ExpressVPNAll apps of ExpressVPN

ExpressVPN app easy of use

In this analysis, we thoroughly tested the Mac version of the app and found out whether it is handy and functional. The app chooses the best server for you to connect to, your so-called Smart Location (in our case Netherlands - The Hague). Of course you can also choose which server you want to connect to yourself. Switching between different servers is very fast and very intuitive.

The app is well-arrangedThe app is well-arranged
Choose a server from the listChoose a server from the list

In the app it is also possible to indicate which VPN protocol you want to use to connect to the servers. By default, these values are set to an automatic selection. The app then chooses the protocol that is most suitable for you at that time. Do you want to be in control? Then you can easily adjust that in the app.

Choose a protocol yourself or determine automaticallyChoose a protocol yourself or determine automatically

The app also gives the possibility to do a speed test to all VPN servers that ExpressVPN offers. We have of course tested this but are not very satisfied with it. The function can be useful if you have no insight at all. We believe, however, that you often make the choice yourself to which server you can connect and the test took a very long time to complete, during the test we chose to abort the test because it took us too long.

Do a speedtest to determine the fastest serverDo a speedtest to determine the fastest server

ExpressVPN servers and countries

At ExpressVPN you can connect to approximately 3000 servers, at 160 locations in 94 countries. This gives you enough options to always be able to connect to the right server or location. The number of servers at ExpressVPN is really great and therefore scores very well.

A lot of servers to choose fromA lot of servers to choose from

ExpressVPN support

We are going to test the support of ExpressVPN by starting a live chat about a fairly simple question. We then look at how quickly customer service responds and how quickly our question is answered. In addition, we also check whether the customer service representative is friendly to us, even though we ask a fairly simple question.

After asking the question I received an answer from a person after 10 seconds. He first asked for our email address in order to be able to reach me in the event of a broken chat. After giving the email address it took 3 minutes before the question was actually answered. The answer was sufficient and accurate. When canceling the chat we asked to send us a copy of the chat to our email. I received the email with the chat history 3 hours later.

After sharing these results, we look at the support page of ExpressVPN. Is the support page intuitive? Do you find the answers to your questions quickly?

The support page of ExpressVPN is clearThe support page of ExpressVPN is clear

The support page is well-arranged and easy to reach. There is a clear search function available, which helped perfectly with our searches. Furthermore, you can quickly click through to the most frequently asked questions, live chat (24/7 support) and manuals for setting up the VPN. They have made many videos to provide simple explanations about the use of the VPN connection.

ExpressVPN packages and payment options

At ExpressVPN they have one product and that product is exactly what you are looking for, VPN. The costs at ExpressVPN are quite high, but they also provide a high-quality VPN service for that. As with many, the longer you order the service, the lower the cost per month. View the costs per period in the table below.

Package Connections Data limit Renews automatically Length Package price
VPN 5 No limit Yes 30 dagen € 11,78 Order
180 € 54,54 Order
1 jaar € 90,92 Order

You can try the services at ExpressVPN by taking out a subscription and canceling your subscription within 30 days if you don’t like it. Within these 30 days, they have a money-back-guarantee. We have tried this money-back-guarantee. We were promised the money back without asking, and yes, within 3 working days we had the money back on our account.

You can pay in 14 ways at ExpressVPN. This allows you to use almost all possible payment options at ExpressVPN. Paying with Bitcoin is also possible, this ensures that you remain even more anonymous.

Conclusion review about ExpressVPN

We are very happy with the service that ExpressVPN offers. The VPN service is fast, the app is easy to use and support helps you exactly where you need it. All these plus points come with a high price, which we at BesteVPN.nl therefore also find the only real disadvantage. After this review we definitely recommend you to try ExpressVPN!

Go to ExpressVPN View 1 packages View 5353 reviews

Reviews


Akatsuki gave ExpressVPN: 5 stars

The best VPN service, 100% Secure - Fast connection My review: bit[dot]do/express-vpn

Alan N gave ExpressVPN: 2 stars

I have been looking for a VPN provider and tried to contact Express VPN to ask a few simple questions before joining. I sent an email and was duly given a ticket number but had no response after 36 hours, in case it had gone astray I sent another request gaining another ticket number and still no response after another 12 hours, not the few hours as mentioned on their site. By chance I happened to notice only on this one occasion there was a live chat available so I tried to make contact this way to try and get my answers, I provided my ticket numbers and was informed that they had had a bundle of emails due to an issue with Netflix and that they were currently snowed under with emails, when I asked why their chat facility was not always available I was told that sometimes they attended company meetings and so the lines would be down for this time. Okay I can accept things do happen occasionally but since this live chat I finally got an email reply to my original requests I was informed again that they sometimes attend company meetings in the "town hall" and that the whole support staff attend so that they can all discuss the latest topics and how to answer them. How then can they purport to give 24/7 support coverage if they close the department down every so often for regular meetings, also the way the email was worded in my opinion sounded like it was generated by a computer and not a human being. I do not think this is the company for me as I feel if I do sign up to their service and I come across a situation where I require their prompt help will I get the support I need. With this experience I think not.

Alan & Carol gave ExpressVPN: 2 stars

I have been looking for a VPN provider and tried to contact Express VPN to ask a few simple questions before joining. I sent an email and was duly given a ticket number but had no response after 36 hours, in case it had gone astray I sent another request gaining another ticket number and still no response after another 12 hours, not the few hours as mentioned on their site. By chance I happened to notice only on this one occasion there was a live chat available so I tried to make contact this way to try and get my answers, I provided my ticket numbers and was informed that they had had a bundle of emails due to an issue with Netflix and that they were currently snowed under with emails, when I asked why their chat facility was not always available I was told that sometimes they attended company meetings and so the lines would be down for this time. Okay I can accept things do happen occasionally but since this live chat I finally got an email reply to my original requests I was informed again that they sometimes attend company meetings in the "town hall" and that the whole support staff attend so that they can all discuss the latest topics and how to answer them. How then can they purport to give 24/7 support coverage if they close the department down every so often for regular meetings, also the way the email was worded in my opinion sounded like it was generated by a computer and not a human being. I do not think this is the company for me as I feel if I do sign up to their service and I come across a situation where I require their prompt help will I get the support I need. With this experience I think not.

Omar McCoy gave ExpressVPN: 4 stars

the first VPN Service appear to be fast in Germany unlike most other top ten VPN service that worked great in USA and outside Europe, However, the prices continue to be very high i wish that they will give some discounts.

David gave ExpressVPN: 5 stars

Before I was using a few vpns but none of them were like a express. It's been more than six months now and this is the the best service you can find on market atm. I love to stream overseas sports and there is no slow connection when you connect to the server.

Lukas Müller gave ExpressVPN: 5 stars

Took me under 5 minutes to get a refund via. the live chat. Only refunded because i did not use it very much. Otherwise the VPN was perfect.

mickyarams21 gave ExpressVPN: 2 stars

Connection speeds are very slow compared with other vpn providers that charge a lot less.

Kritik Rezi gave ExpressVPN: 1 stars

expressvpn.com Bewertung. Nachtrag: habe versucht mein Geld zurück zu bekommen. Nur PAYMENTWALL weiß von nichts. Auf KEINEN FALL ohne Paypal Geld überweisen! Obwohl ich PDF und den Überweisungsbeleg habe. Strafanzeige wegen Betrug dauert sehr lange. Die spielen am ende auf Zeit und hoffen, dass sich alles im Sande verläuft. Muss man aber nicht hinnehmen. Erstens gibt es speed Einprüche weit unter 3 Mb/s zweitens wird mit Geld zurück geworben aber kein Paypal akzeptiert, obwohl es da steht funktioniert es nicht. Hinterher verlangte ich Geld zurück noch in den nächsten 5 min. Bla wurde durch eine Autonome KI geschrieben, die sich als Mitarbeiter ausgibt. Aber kein echter Mensch ist und natürlich wurde mein Konto einfach so gesperrt bei gezahlten 50€ die jetzt weg sind. Und natürlich habe ich vom Geld nie wieder was gesehen. Rate jeden Hände weg, der speed braucht.

Zacharias Skytte Veber gave ExpressVPN: 5 stars

i have using this service for a week now and the lowest speed i got is 15 mbps and sometimes you can get 50 mbps. the server for hulu can be a little bit slow but fast enough to stream HD but you can use the dns service if you want to be connected to a faster server the customer support is great and good to technical question it is a little expensive but I am willing to pay extra for the good speed and service i would highly recommended it to others

Larry Cyrus gave ExpressVPN: 2 stars

I tried these guys a few months ago and found that most of the server locations were overloaded at the time, so they were slow. I submitted a support request but got very little "real" help. Everything else was fine, I just constantly had speed issues.

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