Compare ExpressVPN via BesteVPN.nl

ExpressVPN

(4.7)

Based on 5353 reviews
www.expressvpn.com

Payment methods
Visa, Mastercard, PayPal, iDeal, American Express, Discover, Sofort, Giropay, Bitcoin, Visa Electron, JCB, AliPay, Diners & Web Money
Apps for
Android, Windows, MacOSX, iOS, AndroidTV, Chrome, Firefox & Amazon Fire TV
Protocols
IKEv2, OpenVPN, L2TP, IPSec & PPTP
Other
Free trial
30 days money-back-guarantee
Doesn’t keep logs
3000+ Servers
94+ Countries
160+ Server locations
Contact methods
Social Media
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Rating

BesteVPN.nl has a total of 5353 reviews for ExpressVPN. In total BesteVPN.nl has 49773 reviews. Which means that 11% of all reviews is about ExpressVPN. Our visitors give ExpressVPN an average of 4.7 stars. The average score on BesteVPN.nl is 4.5. With this, ExpressVPN scores higher than average.

ExpressVPN Review

This is the review page of ExpressVPN. Here you will find an in-depth analysis of the use of the VPN service at ExpressVPN. In this review, we look in more detail at the following elements: Speed, installation, app use, the number of servers and countries, support and the various packages and payment options.

ExpressVPN speedtest

We perform speed tests with speedtest.net. In addition, we opt for the server determined by speedtest.net and a multi-connection. First we perform the test without the connection with VPN and then with a VPN connection. We perform these two tests directly one after the other *. After comparing speed with and without VPN, we then perform a test on a VPN server in America.

The speed at our test location is very high. This allows us to fully test the speed of the VPN service.

Speedtest without connection to VPNSpeedtest without connection to VPN
Speedtest connected with VPNSpeedtest connected with VPN
Speedtest connected with VPN in the USASpeedtest connected with VPN in the USA

The speeds at ExpressVPN are very high. Of course the speeds without VPN are not achieved, but the speed that is achieved is more than sufficient to be able to do everything online without bothering you with the VPN connection. With the connection to the American VPN you see that upload, in contrast to the download, does fall sharply. You won’t get any problems with this. Your American VPN is generally used for streaming, with the download speed being the biggest factor.

* Despite the fact that we perform the tests as directly as possible after each other, a speed test depends on many causes. As a result, a speed test is always indicative.

ExpressVPN Ease of installation

The ease of installation at ExpressVPN is very high. After making the payment you will immediately see the screen to download your preferred app. We opted for the Mac installation. In this screen a clear download button appears with an activation code that you have to enter later in the installation process to make your account active in the app.

Download your appDownload your app
Copy your activation codeCopy your activation code
The app is ready for useThe app is ready for use

We have downloaded and tested the Mac app, but ExpressVPN offers many more apps for different systems. See them all below.

All apps of ExpressVPNAll apps of ExpressVPN

ExpressVPN app easy of use

In this analysis, we thoroughly tested the Mac version of the app and found out whether it is handy and functional. The app chooses the best server for you to connect to, your so-called Smart Location (in our case Netherlands - The Hague). Of course you can also choose which server you want to connect to yourself. Switching between different servers is very fast and very intuitive.

The app is well-arrangedThe app is well-arranged
Choose a server from the listChoose a server from the list

In the app it is also possible to indicate which VPN protocol you want to use to connect to the servers. By default, these values are set to an automatic selection. The app then chooses the protocol that is most suitable for you at that time. Do you want to be in control? Then you can easily adjust that in the app.

Choose a protocol yourself or determine automaticallyChoose a protocol yourself or determine automatically

The app also gives the possibility to do a speed test to all VPN servers that ExpressVPN offers. We have of course tested this but are not very satisfied with it. The function can be useful if you have no insight at all. We believe, however, that you often make the choice yourself to which server you can connect and the test took a very long time to complete, during the test we chose to abort the test because it took us too long.

Do a speedtest to determine the fastest serverDo a speedtest to determine the fastest server

ExpressVPN servers and countries

At ExpressVPN you can connect to approximately 3000 servers, at 160 locations in 94 countries. This gives you enough options to always be able to connect to the right server or location. The number of servers at ExpressVPN is really great and therefore scores very well.

A lot of servers to choose fromA lot of servers to choose from

ExpressVPN support

We are going to test the support of ExpressVPN by starting a live chat about a fairly simple question. We then look at how quickly customer service responds and how quickly our question is answered. In addition, we also check whether the customer service representative is friendly to us, even though we ask a fairly simple question.

After asking the question I received an answer from a person after 10 seconds. He first asked for our email address in order to be able to reach me in the event of a broken chat. After giving the email address it took 3 minutes before the question was actually answered. The answer was sufficient and accurate. When canceling the chat we asked to send us a copy of the chat to our email. I received the email with the chat history 3 hours later.

After sharing these results, we look at the support page of ExpressVPN. Is the support page intuitive? Do you find the answers to your questions quickly?

The support page of ExpressVPN is clearThe support page of ExpressVPN is clear

The support page is well-arranged and easy to reach. There is a clear search function available, which helped perfectly with our searches. Furthermore, you can quickly click through to the most frequently asked questions, live chat (24/7 support) and manuals for setting up the VPN. They have made many videos to provide simple explanations about the use of the VPN connection.

ExpressVPN packages and payment options

At ExpressVPN they have one product and that product is exactly what you are looking for, VPN. The costs at ExpressVPN are quite high, but they also provide a high-quality VPN service for that. As with many, the longer you order the service, the lower the cost per month. View the costs per period in the table below.

Package Connections Data limit Renews automatically Length Package price
VPN 5 No limit Yes 30 dagen € 11,78 Order
180 € 54,54 Order
1 jaar € 90,92 Order

You can try the services at ExpressVPN by taking out a subscription and canceling your subscription within 30 days if you don’t like it. Within these 30 days, they have a money-back-guarantee. We have tried this money-back-guarantee. We were promised the money back without asking, and yes, within 3 working days we had the money back on our account.

You can pay in 14 ways at ExpressVPN. This allows you to use almost all possible payment options at ExpressVPN. Paying with Bitcoin is also possible, this ensures that you remain even more anonymous.

Conclusion review about ExpressVPN

We are very happy with the service that ExpressVPN offers. The VPN service is fast, the app is easy to use and support helps you exactly where you need it. All these plus points come with a high price, which we at BesteVPN.nl therefore also find the only real disadvantage. After this review we definitely recommend you to try ExpressVPN!

Go to ExpressVPN View 1 packages View 5353 reviews

Reviews


Vicente Cárdenas Guevara gave ExpressVPN: 5 stars

Best way to have total privacy when accesing the Deep web or other sites.

Karry Ley gave ExpressVPN: 5 stars

Best response time! I've never had a problem with ExpressVPN, even when there was an error their support team helped me quickly and efficiently. I always recommend it to everyone out there looking for a VPN. In love.

albert dextro gave ExpressVPN: 5 stars

Express VPN is the best compared to others I've used in the past,it is undetectable as an anonymizer on websites amd keeps you safe. I love easy it is to use.

Somefix gave ExpressVPN: 5 stars

Realy the best vpn you can find!

Jason gave ExpressVPN: 5 stars

Express VPN helps keep me safe and secure online with any web browser I choose.

Hung gave ExpressVPN: 5 stars

Time and time again ExpressVPN never ceases to fail, for reliability, security, stability and speed nothing tops ExpressVPN. Quick to connect and has a kill switch!

Daniel de Augustinis Silva gave ExpressVPN: 5 stars

VPN Express is easy to use (the GUI is very user-friendly) and their help staff are really knowledgeable and quick in their answers. I'm really happy with it.

Robin Tarry gave ExpressVPN: 5 stars

We have used ExpressVPN, and other similar products in many parts of the world.But, for us the shining example of ExpressVPN's versatility and robustness was in the 3 years we spent in Shenzhen, China. It was necessary to make constant small adjustments because of the changing technical environment but ExpressVPN was equal to the task.

Kim Ulrik Schaumann gave ExpressVPN: 1 stars

Express VPN don’t work in China, and their support team know. This is from my chat with Express VPN Support: Me: “Tell me what you know about your service in China?” Support: “Our service in China is still sporadic. China has always been aggressive towards our VPN.” Me: “How can you then sell your VPN as the best for China?” Support: “I understand that you are frustrated about our service.” Needless to say more. Update after Express VPN's answer: This is a neutral remark – as Express VPN have given me many times when we (3 users) needed their service in China. It would have been more convincing if the remark from Express VPN here have commented on that their service don’t work in China.

Alex James gave ExpressVPN: 1 stars

Stable (when it works) which was only on my desktop devices. Quick communication from staff support, but resolving my Android problem was severely lacking & extremely rude & arrogant. I was repeatedly unable to install the ExpressVPN APK software downloaded from my account, on any OS from Nougat up to Oreo on my Samsung Galaxy S7 Edge, as i got the error message "incompatible with your phone". The first supporting staff on me opening a chat, offered me a full refund. I declined pending updating the OS as i didnt have time to look for another VPN at the time. When i got around to updating the OS, the software also failed with Oreo on my S7. The next support staff simply tried to fob me off, claiming my problem hadn't been reported by any customer before. Hello? My past report? (which i'd been sent a transcription of) The staff then desperately went on a mission trying to prove to me that non of the complaint support question headings in the troubleshooting area of the company website makes provision for my problem. I eventually found the 'failure to install' heading which i believed comfortably accomodated contacting support about my problem. But no, the support staff claimed that 'software not installing' is different to software not installing because 'incompatible with phone'. At that point i stated i will not be renewing my subscription and asked for a copy of our online chat to be sent to my email address. The staff quickly ended the chat without asking if i had more questions & to add insult to injury the staff blocked me from opening any other support chat. No copy of chat received to my email either. My subsequent emailed requests also went unanswered. So i found ExpressVPN's customer support for new problems or unfixable problems is absolutely dreadful. A shame as i would have continued subscription if the Android software had worked and had the staff not been so rude & arrogant..

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