Compare ExpressVPN via BesteVPN.nl

ExpressVPN

(4.7)

Based on 5353 reviews
www.expressvpn.com

Payment methods
Visa, Mastercard, PayPal, iDeal, American Express, Discover, Sofort, Giropay, Bitcoin, Visa Electron, JCB, AliPay, Diners & Web Money
Apps for
Android, Windows, MacOSX, iOS, AndroidTV, Chrome, Firefox & Amazon Fire TV
Protocols
IKEv2, OpenVPN, L2TP, IPSec & PPTP
Other
Free trial
30 days money-back-guarantee
Doesn’t keep logs
3000+ Servers
94+ Countries
160+ Server locations
Contact methods
Social Media

Rating

BesteVPN.nl has a total of 5353 reviews for ExpressVPN. In total BesteVPN.nl has 49773 reviews. Which means that 11% of all reviews is about ExpressVPN. Our visitors give ExpressVPN an average of 4.7 stars. The average score on BesteVPN.nl is 4.5. With this, ExpressVPN scores higher than average.

ExpressVPN Review

This is the review page of ExpressVPN. Here you will find an in-depth analysis of the use of the VPN service at ExpressVPN. In this review, we look in more detail at the following elements: Speed, installation, app use, the number of servers and countries, support and the various packages and payment options.

ExpressVPN speedtest

We perform speed tests with speedtest.net. In addition, we opt for the server determined by speedtest.net and a multi-connection. First we perform the test without the connection with VPN and then with a VPN connection. We perform these two tests directly one after the other *. After comparing speed with and without VPN, we then perform a test on a VPN server in America.

The speed at our test location is very high. This allows us to fully test the speed of the VPN service.

Speedtest without connection to VPNSpeedtest without connection to VPN
Speedtest connected with VPNSpeedtest connected with VPN
Speedtest connected with VPN in the USASpeedtest connected with VPN in the USA

The speeds at ExpressVPN are very high. Of course the speeds without VPN are not achieved, but the speed that is achieved is more than sufficient to be able to do everything online without bothering you with the VPN connection. With the connection to the American VPN you see that upload, in contrast to the download, does fall sharply. You won’t get any problems with this. Your American VPN is generally used for streaming, with the download speed being the biggest factor.

* Despite the fact that we perform the tests as directly as possible after each other, a speed test depends on many causes. As a result, a speed test is always indicative.

ExpressVPN Ease of installation

The ease of installation at ExpressVPN is very high. After making the payment you will immediately see the screen to download your preferred app. We opted for the Mac installation. In this screen a clear download button appears with an activation code that you have to enter later in the installation process to make your account active in the app.

Download your appDownload your app
Copy your activation codeCopy your activation code
The app is ready for useThe app is ready for use

We have downloaded and tested the Mac app, but ExpressVPN offers many more apps for different systems. See them all below.

All apps of ExpressVPNAll apps of ExpressVPN

ExpressVPN app easy of use

In this analysis, we thoroughly tested the Mac version of the app and found out whether it is handy and functional. The app chooses the best server for you to connect to, your so-called Smart Location (in our case Netherlands - The Hague). Of course you can also choose which server you want to connect to yourself. Switching between different servers is very fast and very intuitive.

The app is well-arrangedThe app is well-arranged
Choose a server from the listChoose a server from the list

In the app it is also possible to indicate which VPN protocol you want to use to connect to the servers. By default, these values are set to an automatic selection. The app then chooses the protocol that is most suitable for you at that time. Do you want to be in control? Then you can easily adjust that in the app.

Choose a protocol yourself or determine automaticallyChoose a protocol yourself or determine automatically

The app also gives the possibility to do a speed test to all VPN servers that ExpressVPN offers. We have of course tested this but are not very satisfied with it. The function can be useful if you have no insight at all. We believe, however, that you often make the choice yourself to which server you can connect and the test took a very long time to complete, during the test we chose to abort the test because it took us too long.

Do a speedtest to determine the fastest serverDo a speedtest to determine the fastest server

ExpressVPN servers and countries

At ExpressVPN you can connect to approximately 3000 servers, at 160 locations in 94 countries. This gives you enough options to always be able to connect to the right server or location. The number of servers at ExpressVPN is really great and therefore scores very well.

A lot of servers to choose fromA lot of servers to choose from

ExpressVPN support

We are going to test the support of ExpressVPN by starting a live chat about a fairly simple question. We then look at how quickly customer service responds and how quickly our question is answered. In addition, we also check whether the customer service representative is friendly to us, even though we ask a fairly simple question.

After asking the question I received an answer from a person after 10 seconds. He first asked for our email address in order to be able to reach me in the event of a broken chat. After giving the email address it took 3 minutes before the question was actually answered. The answer was sufficient and accurate. When canceling the chat we asked to send us a copy of the chat to our email. I received the email with the chat history 3 hours later.

After sharing these results, we look at the support page of ExpressVPN. Is the support page intuitive? Do you find the answers to your questions quickly?

The support page of ExpressVPN is clearThe support page of ExpressVPN is clear

The support page is well-arranged and easy to reach. There is a clear search function available, which helped perfectly with our searches. Furthermore, you can quickly click through to the most frequently asked questions, live chat (24/7 support) and manuals for setting up the VPN. They have made many videos to provide simple explanations about the use of the VPN connection.

ExpressVPN packages and payment options

At ExpressVPN they have one product and that product is exactly what you are looking for, VPN. The costs at ExpressVPN are quite high, but they also provide a high-quality VPN service for that. As with many, the longer you order the service, the lower the cost per month. View the costs per period in the table below.

Package Connections Data limit Renews automatically Length Package price
VPN 5 No limit Yes 30 dagen € 11,78 Order
180 € 54,54 Order
1 jaar € 90,92 Order

You can try the services at ExpressVPN by taking out a subscription and canceling your subscription within 30 days if you don’t like it. Within these 30 days, they have a money-back-guarantee. We have tried this money-back-guarantee. We were promised the money back without asking, and yes, within 3 working days we had the money back on our account.

You can pay in 14 ways at ExpressVPN. This allows you to use almost all possible payment options at ExpressVPN. Paying with Bitcoin is also possible, this ensures that you remain even more anonymous.

Conclusion review about ExpressVPN

We are very happy with the service that ExpressVPN offers. The VPN service is fast, the app is easy to use and support helps you exactly where you need it. All these plus points come with a high price, which we at BesteVPN.nl therefore also find the only real disadvantage. After this review we definitely recommend you to try ExpressVPN!

Go to ExpressVPN View 1 packages View 5353 reviews

Reviews


Customer gave ExpressVPN: 5 stars

The best VPN service, and I've tried a few. Stable and reliable.

Javier Arroyo Alvarez gave ExpressVPN: 5 stars

Excellent VPN. It works perfectly and runs very smooth.

Chris gave ExpressVPN: 5 stars

Previously used a competitor’s VPN service while in the US. Didn’t have to rely on the VPN heavily until moving overseas though. ExpressVPN ended up saving the day and enabling us to watch programming that we had already paid an annual subscription for but couldn’t access outside theUS without a VPN. With the competitor, I had a leak somewhere and was being blocked from accessing the content that I could normally watch back in the US. ExpressVPN came through and gave me the confidence that my browsing and streaming were secure without any leaks. Thanks, ExpressVPN!

Martial Clement gave ExpressVPN: 5 stars

the best VPN ever, and i have tried many, i strongly recommand it to everyone you will feel the difference

Ken gave ExpressVPN: 5 stars

I use ExpressVPN in a matter of ways, first as a way to keep my location private and second, to help watch TV from various countries. As a fan of British TV, I’m able to watch programs from ITV and Channel 4 which I normally can’t access in the U.S. And also as a fan of tennis, I have the ability to watch Wimbledon live as well as the Australian Open the way locals can. I love ExpressVPN and it’s way of keeping my location private when I need it.

Isa Palafox gave ExpressVPN: 5 stars

Best vpn on the market, never had any issues with netflix or another programs, love it!!

Art Rosenthal gave ExpressVPN: 5 stars

Great service, great support.

Lynn May gave ExpressVPN: 5 stars

Extremely helpful as a Global traveler - allows me to log in as a local for intended destinations to prepare for work trips Also allows me to remain in touch with my home country and work systems

Aaron Newman gave ExpressVPN: 1 stars

Rubbish, Did not work spent hours online being asked to do this and that whilst internet kept dropping and then having to go through all the details again with another person.Treated like a fool and tbh they had no clue what i was on about. Based in UK on Virgin with C7 router.

TheComputerGuy gave ExpressVPN: 1 stars

I would have loved to give Express VPN 5 stars but they did not want it. I will explain why: I signed up for a 1 month membership so that way if the one star reviews were correct I would only be out one month if they refused to honor their 100% no questions money back guarantee. So my first step after signing up was to uncheck the auto renew. I do not like this feature and as a computer programmer I would never program this without an opt out checkbox at signup sad to see so many do. I signed into Express VPN and found the location to disable auto renew. I selected managed subscription ==> Turn off Automatic Renew ==> Back to Dashboard Very simple steps hard to mess up. When I went back to the dashboard Auto renew was still enabled. So I got on the chat support to tell them what happened and that others on Trustpilot are having the same issue. Support said maybe this is due to their update. Interesting, so I decided to check another browser seeing a fully updated Firefox didn't work. Next browser updated Epic Privacy Browser guess what it did not work either. I tried one more browser an old IE 11, I dusted off the dust and gave it a try. It failed to work to disable the auto renew also. So what did support ask me to do make a video it would really help them to trouble shoot the problem. Really you want me to do your job. I told them NordVPN is now part of bug bounty and they would pay me if I find a bug. This is what bug bounty is. I told them I want a refund. There response was it will take 5-7 days the usual answer when anyone has to give you money back. I guess it is to penalize us for not staying with the company. So my response was seeing it will take 5-7 days can I still use Express VPN until then, thinking I knew what they were going to say. I was wrong they said I could use it until the refund is issued. I was going to give 2 stars because of this but I went back into Express VPN after my refund was issued and talked to chat support and they talked to me like they believed the button was working and they could help me press the button lol. Read the 1 star reviews and you can see 2 others are having the same issue. To Express VPN please do not respond to me with your canned answers I am not interested in your product. I cannot trust a vpn company that can't code a simple button or put a checkbox to opt out of auto renew before check out. Also if you are using canned answers on here it looks really bad it shows us you are NOT reading the reviews and are just trying to make the bad reviews look better by pretending you care and want to help. Follow up: Today they refunded my money back quicker then the 5 - 7 days. It was three 3 days. I also told the staff I would consider not cancelling if they fixed the button. I never received any email in the 3 days from support even saying they were looking into it. I know of another VPN company that has disabled the disable auto renew button. So I believe this is the new way of getting that extra subscription from us when we cancel and think the button to auto remove has been disabled. Nice, how can anyone trust a VPN company when they do this kind of stuff behind our back! See canned answer: (((ExpressVPN Hi, thank you for your feedback. Please chat with us on our website and we will assist you immediately. We're ready to help you 24/7.))) See below my post. I spent the last 3 days talking to chat. What makes you think anymore would help? Also not 1 email from support regarding your disable auto-renew button not working! Last Update: I did go into ExpressVPN and chatted with chat support. The gentleman said all they can do is send this bug into support. This was done already twice before this review and I do not know how many times the other 2 on Trust Pilot talked to support about this or if they even did. Hopefully this helps everyone. I wish I would have recorded this so I could have shown the world that the button does not work.

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