Compare DigibitVPN via BesteVPN.nl

Written on: 24-08-2019 on Trustpilot

I gave this VPN service a go for a month but I found it unsuitable for my needs. Hence I cancelled my subscription through Digibit's website. Only to discover that payments continued through paypal for two further months after I completely stopped using the service. Thus meaning you have to do two completely seperate cancellations to avoid overpaying them. Once you have overpaid, getting your money back is impossible. I first contacted digibit by their email advertised on their website, only for it to bounce back as undeliverable. . . . So I then used their live chat to pursue, only to be fobbed off that they couldn't help me and I should open a "ticket". Which I did, through their website, to arrange a refund of the 2 months overpaid on July 16th. Today, 6 weeks later, it still hasn't been refunded. Even the founder of the business ignored replies to my messages even after they accepted they owed me the overpayments. They have asked me to confirm my paypal address for the refund 4 times. I wrote my paypal email 3 times in one message and the founder still wrote back asking me to confirm it again as he wasn't sure of the spelling (its a written message!!!) They don't seem to have any records of their customers and really are making it up as they go along. Avoid this absolute sham of a company if you don't want to get scammed out of your hard earned money by this completely incompetent, faceless organisation.

Written on: 17-05-2019 on Trustpilot

Fantastic customer care, could not be happier. Once i contacted them with my problems of installing my VPN they gave me a few instructions and a test to run, once we had the results they knew what to do and after following some more directions the VPN installed perfectly onto my router. Now i have all my devices protected and i would urge you to contact them if you are having any issues because they are happy to help..... :)

Written on: 01-05-2019 on Trustpilot

Customer service brill helped me out a lot Vpn service good..thank you for all your help digibit .

Written on: 29-04-2019 on Trustpilot

Excellent customer services.. very helpful and easy to use service. Easy to set up and all for a great low monthly cost.. well recommended. ????

Written on: 21-03-2019 on Trustpilot

good so far. works easy enough and the price is nothing less than the cost of a point of beer for the month! no commitment either this is the price on a 1 month rolling contract so if not good you can leave anytime without having to pay for 1,2,3 years. only thing I would suggest is the opportunity for the app to select the server based on the fastest speed.

Written on: 07-03-2019 on Trustpilot

Absolute joke cancelled this but still taking payment no reply from their ‘happy to help’ customer service stay well away

Written on: 06-03-2019 on Trustpilot

Works very well. Every server I've tried to connect to has been a success. Speeds have been great. When signing up I made the mistake of pressing the back button which signed me up twice. Issue was resolved promptly by the customer service department.

Written on: 02-03-2019 on Trustpilot

Great VPN, team always very helpful!

Written on: 02-03-2019 on Trustpilot

Good VPN, excellent for the price, I did have a couple of issues but the team sorted them quickly and appropriately.

Written on: 22-02-2019 on Trustpilot

Perfect for firestick