Compare ZenMate via BesteVPN.nl
(4.5)
www.zenmate.com
Payment methods
Visa, Mastercard, PayPal & American ExpressApps for
Android, Windows, MacOSX, iOS, Chrome & FirefoxProtocols
IKEv2, OpenVPN, L2TP, IPSec & PPTPOther
Contact methods
Social Media
Reviews
ZenMate offers a very good service. The performance of the VPN is excellent, because even watching a HD 720p sreaming video, no freezing at all. Efficient data encryption, no DNS leak detected. Many countries are available, very easy to use, nice GUI interface, and excellent support.
Really terrible "premium" support. I started using Zenmate about 3 years ago and at first it was quite good, even free. I then paid "premium" because I wanted to access some other countries. But in the last year or so, performance is really really terrible. Also "premium" support is virtually non-existent. You send them an email and then you get a response 48 hours later from a "robot" basically referring you to their website and to try and fix it yourself. Then you email them again, because you've already tried all the things that are on their website and then finally a week later you get an email from an actual person, but that person hasn't understood a word of what you're saying and basically it's not fixed. Performance really slow, some countries won't work, streaming really slow and really really poor quality.
Well, works good. Supporters work... What else? Fare price for these features
I'll support this company when it goes 'public' - I'd love to own shares in due course!
ZenMate is the best VPN solution I have used - it is very fast and stable.
Well impressed by their commitment to customer service. I contacted Zenmate to say that I had a problem accessing the internet using their VPN. I received an almost immediate response and within a matter of minutes the problem was resolved - makes a very pleasant change in this day & age to see customer service at it's best.
excellent, no problems, recommended
Nice VPN, best support ever, easy and fast refund.
Straight up scam company. Without any notice they auto-billed me to renew their sub-par "service". This would not be a big issue except that the renewal was double the original rate, and in checking over my email history, they have not contacted me since the previous payment. When trying to get a refund I was basically told "You agreed to our ToS, so haha". Avoid at all costs, literally.
It was really quick and professional. I got issues with unsupported old version, which I downloaded from software site. Support was extremely helping, friendly and didn't try to teach me (or preach to me) - as many others like to do. In essence, they instructed me on what needs to be done and I got online. Whole interaction took below 24 hours, only per email. I will recommend ZenMate because other support.