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Written on: 26-07-2018 on Trustpilot

I started using Windscribe a year ago because a friend of mine had recommended it. I tested it out for free for a few days, realised I am addicted to Netflix, and ended up getting the Pro membership. So many shows. The other highlight is never having to see that stupid "Content not available in your country" message for Youtube and Hulu. God, I hate that F(*$%# message. The Pros: - Good UI: not clunky, loads quickly - Lots of servers, including ones specifically for Netflix - Their ads and emails are actually fun to read because they are hilariously absurd - Their customer service response time has improved a lot, their bot is pretty useful for small questions/clarifications -I've only used a few VPN's so I am not an expert by any means, I'm quite a troglodyte with some types of technology, but I was able to install this easily, and use it easily - Works well for torrenting, though I usually just stream stuff - So much Netflix! The Cons: - When I first started I would have given them a 3 star, I was getting a bit annoyed that it would take long to connect to servers (sometimes up to 40s to 1.5 min). I haven't had this issue at all in the last 7 months with the exception of once. - If you don't take advantage of the sale offers, you will regret it later. I ended up paying full price, and it is worth it, but I wish I had taken advantage of one of their special offers - I waited too long and missed it. I made up for it getting friends to sign up with my referral code. - TOO MUCH NETFLIX

Written on: 25-07-2018 on Trustpilot

I have been using Windscribe for a little over a year. Originally the speeds were a bit flaky, and the Windows client crashed on me a few times, however Windscribe never stops improving. With the latest updates the performance increased DRAMATICALLY, and the app has been rock solid. I've been connected for 3 days now without a single hiccup. My 100mbit Comcast connection has been reduced to ~95mbit while connected, so basically there is no speed drop at all. PS. The WINDFLIX UK feature is just great! Now I'm all caught up on Star Trek Discovery.

Written on: 21-07-2018 on Trustpilot

I've used Windscribe for around 6 months now and I'm now leaving and looking for an alternative. When it works, its a nice application to use, simple and effective but with many options and features. What kills it though is it's reliability. It goes through extended periods of being very slow, trickle speeds and frequent disconnects. If you work with any cloud software or want to stream anything, it is not at all reliable. The customer service isn't the worst but needs a lot of improvement. They are slow to respond but they are a small company so thats understandable. They do try to help solve the issues but they can get quite shirty and aggressive with you and absolutely refuse to accept any responsibility for problems. Eventually they will get tired of responding and either blame you for the problems or just give up. (just take a look at some of the petulant responses to bad reviews for proof)

Written on: 03-07-2018 on Trustpilot

Before being with Windscribe, I was a customer of Kaspersky VPN but after seeing a Windscribe Lifetime VPN License (via StackSocial) I decided to go for it and am very pleased. Windscribe offers vastly more country locations to choose from, great speeds, bandwidth count per month (so I know how much I've been using) and if there's any probs, customer service is available. Wouldn't mind using the mining service but already have the complete package. I kinda wish I didn't need to use a VPN but am forced because ISPs and Govts keep blocking websites more and more.

Written on: 04-06-2018 on Trustpilot

I'm using this VPN since November and I'm loving it. Good service, good support and good privacy policy.

Written on: 02-06-2018 on Trustpilot

I wouldn't bother trying other vpns. Windscribe is literally the best among them, tested and proven! Whether you use the free plan or sign up for the pro plan, you're still gonna be welcomed with great speeds and reliable features. Many of which you don't always get with other VPNS.

Written on: 19-05-2018 on Trustpilot

I have been using several VPN services (for different purposes) and Windscribe is definitely the best among them all. Not many VPN services have got DNS leak protection but Windscribe set up their own DNS server for each VPN server. The speeds are decent (although as normal, there must be some servers giving slower than normal speed. But I think Windscribe is just keeping them as back up if those better ones goes down for maintenance). Other services I used have been hammered by the latest (nasty) Windows 10 update and some of them haven't got the problem fixed yet, but Windscribe was one of the only two services I have that was not affected.

Written on: 16-05-2018 on Trustpilot

Windscribe continues to amaze me with the quality of their servers. The locations Windscribe over are always more than perfect, even when downloading items. I've never had any issue with any of their features and i've never had any ads pop up or trackers follow me around since I first signed up. Very happy and pleased I considered Windscribe. One of the best so far.

Written on: 12-04-2018 on Trustpilot

The best premium VPN I've used, I tried most of the premium ones and paid & refunded the ones I had issues with. Windscribe for me has all the bases covered: Unlimited users at any time (don't share with friends though and be reasonable) Quite a few different apps & for me the essential Amazon Firestick. The Android app works fine on my Sony Android TV & my Samsung tablet. Works well in Windows 10, the IOS App works fine on my iPhone. I'm able to watch a streaming service from over the water flawlessly & so easy to setup. All in all it's the best there is, no doubt about that.

Written on: 22-03-2018 on Trustpilot

I signed up for a single one time charge for one month. After the month ended I didn't check on the account (granted I should have). I get an alert that Windscribe had charged my card. I contacted my bank and told them that I did not authorize a second charge. I logged into my Windscribe account and cancelled. Lo and behold, a month later, I get the same notification. Windscribe had charged AGAIN. After contacting Windscribe, a customer service representative responded with a very condescending and sarcastic email detailing how I had no idea what I was talking about. Absolutely amazing customer service. Honestly, I would've been fine with a "We're sorry. Our bad.", but no. I was responded to with a nasty customer service email. Also, the connection was terrible when I used it, which is why I stopped using it within the first week of paying, and stopped using it ever since. TL;DR Used a week of service, it wasn't up to par. Cancelled, company charges me two more times after cancelling. Customer service got nasty.