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Reviews
I had a year membership with them last year, After 2 months the service degraded and I could not get a stable connection. They did nothing for 10 months despite me paying for 12 months service. Their support just asked me questions and asked me to try things which never fixed it. I asked for a refund they refused to give it. When I signed up they without my permission stored my credit card details, I had no idea. I found out they had when they billed me for another year with no contract or permission! I just then signed up again, The service stopped working after 3 days. I asked for a refund as they have a refund policy and they REFUSED and charged me a full month for three days service. This company is nothing but a scam, Its not a business its a criminal enterprise. They were selling dirt cheap yearly memberships right as their service stopped working, Knowing it would stop working.
Jeg havde flere steder, inde på deres hjemmeside, set at man kunne bruge purevpn, og se netflix fra andre lande. Da jeg så er tilmeldt dette, finder jeg ud af, at netflix blokerer det, når jeg prøver, så jeg ikke kan se filmene. Dette var der ikke advaret om, så jeg ville gerne have mine penge tilbage, fordi det var en stor grund til at jeg ville bruge det. Da jeg så vil have pengene tilbage er det rigtig besværligt og jeg måtte skrive til forskellige personer, at jeg ikke havde brug for at få det fixet, fordi det ikke kunne fixes. Alt i alt burde det være nemmere at gå direkte til tilbagebetalingen.
great service again from purevpn especially from Stephen James Technical Support Executive, walked me through with patience on how to connect via wifi to virgin super hub 3.0
Great and professional support. Very responsive and willing to help resolve the issue.
Great help from albert with my questions regarding purevpn. Easy to understand and worked through my problem and had a great experience.Would highly recommend
these guys are sooooo great!! Stable connection and 7*24 online services. Best VPN i've used ever!!
Albert your the men
Ok. Honest review.... PureVPN is actually a wonderful service. Everytime I have an issue, it is promptly resolved. The customer service is friendly and more than helpful. The vpn, top notch. Definitely recommend this product.
I was in French Polynesia and downloaded Pure VPN to be able to stream sports from my home country. But it didn't work at any time. I tried all possible connections and different devices. Then I had problems closing down my account once I got home. Service have been excellent through my communication.
Problems comes as the GFW growing up. Thanks to the techinque support Oscar I can surfer outside again :)